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the following should give you some answer
cs trust factor - https://help.steampowered.com/en/faqs/view/00EF-D679-C76A-C185
Get commends, give commends, report cheaters and griefers, don't get cooldowns and play with friends. All are here to improve your trust factor.
Read https://blog.counter-strike.net/index.php/the-trust-factor/
CS2 forum -> https://gtm.steamproxy.vip/app/730/discussions/0/