Originally posted by BERTAREX:

I have never cheated on this account, and if I got banned because of my shot in the last office match I played, it was definitely just a coincidence. I also really enjoy playing CS2, so I want my VAC ban to be removed.

1 game ban on record | Info
0 day(s) since last ban

your profile got ban because it was caught breaking the rules and its permanent. Also fyi bans are delayed, there is a few things what can get you a gameban and this is a community only forum

gameban cs2 - https://help.steampowered.com/en/faqs/view/4E54-0B96-D0A4-1557

Why are game bans issued?
Game bans in Counter-Strike 2 are issued when a player attempts to circumvent or interfere with game systems to the detriment of others.

Examples include:
Cheating.
Manipulation of matchmaking rank by deranking or falsely increasing your Skill Group or Counter-Strike Rating.
Botting and/or automation.
Intentionally interfering with the normal operation of game servers or other players.
Game Bans for all of the above are not removed by Steam Support.

Can you tell me why I was game banned?
No. We do not disclose the reason for your game ban.

Whether you were using cheat software, automating matchmaking, or abusing matchmaking the reason a game ban was issued is not shared with users.

Can I appeal my game ban?
No. Game bans cannot be appealed and are not removed from accounts.

I was not using my account when it was game banned. Can the ban be removed?
No. Regardless of who was using the account at the time the ban was issued, game bans are permanent and are not removed.

Can I move my Counter-Strike 2 items to a different account?
No. Counter-Strike 2 items cannot be moved from a game banned account to a different account.

Can I upload content to the Counter-Strike 2 Workshop and Community with a Counter-Strike 2 game ban?
No. You cannot upload new content, such as guides, artwork, or Workshop items to the Counter-Strike 2 Community if you have been game banned.

Can I vote on Counter-Strike 2 Steam Workshop content with a Counter-Strike 2 game ban?
No. Counter-Strike 2 game bans prevent voting within the Counter-Strike 2 Workshop.

Originally posted by BERTAREX:

I have never cheated on this account

And on which other account would you have used cheats? Read the info on your profile, your Game Ban is permanent.

Is there any solution?

Originally posted by BERTAREX:

Is there any solution?

You can create a new free Steam account if you want to play on secure servers again. The ban on your current account is permanent

So my premium account went straight away

Originally posted by BERTAREX:

So my premium account went straight away

You can purchase Prime again on your new account

Maybe you're right, a new account, new beginnings.Thank you .

Originally posted by BERTAREX:

Maybe you're right, a new account, new beginnings.Thank you .

not just "maybe" right

100% right