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RunForRest 13 Sep, 2024 @ 8:21am
Steam Guard Qr code scanning doesnt work
Because my account seem to get hacked somehow and somone sold my entire inventory with 300ish transactions in a few hours - i finally got the mobile app.
(good thing i cant even find a way to report this - the support system is completely useless, like so many things here - its the still the best gaming plattform but theres more and more issues and MANY are over a decade old now)

The mobile app is so fcking slooow, clicking anything takes AGES and the QR scanning doesnt work properly.
This app needs access to the camera to scan a QR code. Jea i only allow these things "only this time" when i open the camera and scan the QR code it opens the app, but than in the app trying to scan - nope.
God i hate this new age bs seriously. Everything gets more complicated and we need to fiddle around with more and more ♥♥♥♥♥♥♥♥ but in the end nothign works properly. And this is just for games.

When i want to logout of the mobile app (isnt that something one should do all the time?) the app says: "The account you are attempting to sign out has an active Steam Guard authenticator on this device. please migrate or remove your authenticator and try again.
WHUT?
Clicking sign out and waiting for this message to pop up took at least 20s btw....
It just works...
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Showing 1-6 of 6 comments
cSg|mc-Hotsauce 13 Sep, 2024 @ 8:26am 
You can switch to guard codes.

:nkCool:
RunForRest 13 Sep, 2024 @ 8:29am 
I have no printer
cSg|mc-Hotsauce 13 Sep, 2024 @ 8:31am 
What do you mean "printer?"

On the Steam Guard page in the app, there is a button to switch to guard codes.

:nkCool:
RunForRest 13 Sep, 2024 @ 8:49am 
On PC Steam here it says - MANAGE STEAM GUARD - Get Backup Steam Guard Codes
Backup codes give you a way to authenticate yourself if you've lost access to your authenticator. You can print these out and put these in a safe place just in case. You will need to confirm an SMS to generate backup codes.

I thought thats what it was.
When i switch to Guard Codes in the app, i see the code, but i saw the code but wouldnt know how to use it - i just typed in my password manually
I'm having this same problem. It's a shame no one gave you a solution.
Eli 23 hours ago 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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