Steam guard shows wrong location

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dwarfraider04 25 Nov, 2022 @ 7:18am

Steam guard shows wrong location

Whenever I log onto steam on my pc, the confirmation in the mobile app shows the location of the login being a different city in my country, a couple hundred miles away from my city, and is the same wrong place every time, and I have no clue why. Oh and QR codes are broken for some reason, it shows text for log in with qr code, but the entire image is cut off in the window so I can't scan it.

If anyone has similar issues, or knows anything about these issues that could be helpful, I'd really appreciate some input. God I wish I could use google 2fa instead.

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Originally posted by TAXI_SERVICE:

I have the same issue with the different login city ever since they introduced the new app upgrade.

Also I updated steam yesterday and could no longer see the QR code when trying to login. It is now cut off at the bottom where it says "or sign in with QR code" and you could see just the tip of the box and you cant scroll or click to see it.

Before that it was working perfect (asides from the wrong city location). But I actually really like the new update steam rolled out, it looks great. I'm sure the team will fix these issues soon they probably need to run some more tests

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TAXI_SERVICE 25 Nov, 2022 @ 1:20pm

dwarfraider04 25 Nov, 2022 @ 3:44pm

Originally posted by TAXI_SERVICE:
I have the same issue with the different login city ever since they introduced the new app upgrade.

Also I updated steam yesterday and could no longer see the QR code when trying to login. It is now cut off at the bottom where it says "or sign in with QR code" and you could see just the tip of the box and you cant scroll or click to see it.

Before that it was working perfect (asides from the wrong city location). But I actually really like the new update steam rolled out, it looks great. I'm sure the team will fix these issues soon they probably need to run some more tests

Thanks man, helped calm my mind

Cyber_Petr 25 Nov, 2022 @ 8:04pm

cfc

GOAT husawka 27 Nov, 2022 @ 5:37am

wow

76561198878821368 3 Dec, 2022 @ 10:24am

I have the same issue and it's still not resolved by Dec 3. Anyone have a fix for this?

dwarfraider04 5 Dec, 2022 @ 3:08am

Originally posted by docgreen:
I have the same issue and it's still not resolved by Dec 3. Anyone have a fix for this?

Don't think there is any fix, just did a steam update and it didn't fix

. Guess we're gonna have to wait until valve can be bothered to fix it.

ReallyCleverPunName #FixTF2 17 Nov, 2023 @ 12:02am

Don’t quote me on this, but I remember watching a Youtube video about ip addresses- there are companies that track them, but they can’t always know your exact location, so sometimes they’ll just use certain generic locations (eg if the think you’re somewhere in Canada, but don’t know more than that, they might report that your ip is in the exact center of Canada- or, if all they know is the Canadian province you’re in, the middle of that province). I don’t know if this is just to do with the USA, or just one company or something- but this may be what’s happening

Last edited by ReallyCleverPunName #FixTF2; 17 Nov, 2023 @ 12:04am