All Discussions > Steam Forums > Steam Community > Topic Details
worldofthelost 16 Sep @ 2:12am
Going on 22 years now...
I want the required, at that time, email address as a username scrubbed from my account.

1) The email address/account that I was "forced" to create my initial steam account with was hi-jacked years ago. The provider even said "you are ♥♥♥♥ out of luck, Buddy".

2) If anyone thinks that I can provide a picture or a copy of an installation key from physical media, in this day and age...?

3) Sending my CC number as verification, in plain text just as this message right now, won't fly either. Why would anyone think this is ok to even ask?

Whom is at the helm? What is going on?
< >
Showing 1-15 of 17 comments
J4MESOX4D 16 Sep @ 2:21am 
If you are required to provide proof of ownership then you need to provide proof that you are the owner of the account.

1) this is why you should always keep your information up to date.
2) Some users still have their original product first activated so they are able to provide this as irrefutable proof.
3) Sending historic bank details through secure means is entirely safe.
#1
eram 16 Sep @ 2:28am 
request denied, this is the community forum

ask steam support but they will require you to provide proof like a cdkey from 20 years ago etc
#2
worldofthelost 16 Sep @ 2:28am 
1) How do you think I have access to my account now?
2) Some reps then need to look further into details before engaging.
3) Plain text...read. The last means of "fixing" this was to give banking details through non-secure means.
#3
J4MESOX4D 16 Sep @ 2:33am 
Originally posted by worldofthelost:
1) How do you think I have access to my account now?
2) Some reps then need to look further into details before engaging.
3) Plain text...read. The last means of "fixing" this was to give banking details through non-secure means.
If you have an inactive email on your account then you really need to fix that. There are no Steam reps - the system is what it is and it works for tens of thousands of hijacked accounts each week. Of course it's plain text - your historic and useless partial bank information needs to be assessed that it's correct.
#4
worldofthelost 16 Sep @ 2:39am 
Originally posted by J4MESOX4D:
Originally posted by worldofthelost:
1) How do you think I have access to my account now?
2) Some reps then need to look further into details before engaging.
3) Plain text...read. The last means of "fixing" this was to give banking details through non-secure means.
If you have an inactive email on your account then you really need to fix that. There are no Steam reps - the system is what it is and it works for tens of thousands of hijacked accounts each week. Of course it's plain text - your historic and useless partial bank information needs to be assessed that it's correct.

Thank you for the conformation. That...very, sad, confirmation.
#5
cSg|mc-Hotsauce 16 Sep @ 8:22am 
1. Historical proof will remain on the account. You don't need access to it to provide proof though.

2. I do, yes.

3. They don't need the full card number nor ask for the full card number. Just the last 4 digits, name and billing address.

:nkCool:
#6
Blaagh 16 Sep @ 8:57am 
most people here probably dont even know what youre talking about. XD

back in the olden days the EMAIL was your LOGIN name
#7
cSg|mc-Hotsauce 16 Sep @ 8:59am 
Originally posted by Blaagh:
most people here probably dont even know what youre talking about. XD

back in the olden days the EMAIL was your LOGIN name

And Valve did, for a short time, allow users to swap that out for an account name but stopped that not long after.

:nkCool:
#8
HOLY_RHIN0 16 Sep @ 12:18pm 
Just make a new account, this is the main reason majority of my daily playing games aren't even on steam incase I get locked out or banned. Only thing I loose is a profile that I can easily recreate with wallet power. Sometimes is better to move on also and let go.
#9
aTek 16 Sep @ 5:46pm 
Originally posted by worldofthelost:
I want the required, at that time, email address as a username scrubbed from my account.

1) The email address/account that I was "forced" to create my initial steam account with was hi-jacked years ago. The provider even said "you are ♥♥♥♥ out of luck, Buddy".

2) If anyone thinks that I can provide a picture or a copy of an installation key from physical media, in this day and age...?

3) Sending my CC number as verification, in plain text just as this message right now, won't fly either. Why would anyone think this is ok to even ask?

Whom is at the helm? What is going on?
Yo! I have this EXACT same problem, except mine was my crazy ex who changed the passwords on all my accounts and now i cant retrieve any of them. that was 20 years ago... But i always wanted to move away from the email account name that i dont own anymore.
#10
Unicorn Slayer 17 Sep @ 6:32am 
Originally posted by worldofthelost:
I want the required, at that time, email address as a username scrubbed from my account.

Don't always get what we want. The email isn't changeable, and its unlikely to be changeable. You've lived with it for 22 years and you managed to survive. The only option is you can choose to delete your account which will scrub and remove that data.
#11
worldofthelost 17 Sep @ 11:28pm 
Originally posted by Unicorn Slayer:

Don't always get what we want. The email isn't changeable, and its unlikely to be changeable. You've lived with it for 22 years and you managed to survive. The only option is you can choose to delete your account which will scrub and remove that data.

Look and try to find how to delete your account. Just look for a way to.
#12
worldofthelost 17 Sep @ 11:47pm 
Originally posted by aTek:
Yo! I have this EXACT same problem, except mine was my crazy ex who changed the passwords on all my accounts and now i cant retrieve any of them. that was 20 years ago... But i always wanted to move away from the email account name that i dont own anymore.

There's still a lot of us old ♥♥♥♥♥ still around, eh? Sorry to hear and hope you get it sorted out.
#13
cSg|mc-Hotsauce 18 Sep @ 12:07am 
Originally posted by worldofthelost:
Originally posted by Unicorn Slayer:

Don't always get what we want. The email isn't changeable, and its unlikely to be changeable. You've lived with it for 22 years and you managed to survive. The only option is you can choose to delete your account which will scrub and remove that data.

Look and try to find how to delete your account. Just look for a way to.

Top right corner of the client, click your name, select Account Details and scroll down to the bottom.

https://store.steampowered.com/account/

:nkCool:
#14
worldofthelost 18 Sep @ 12:12am 
Originally posted by cSg|mc-Hotsauce:
Originally posted by worldofthelost:

Look and try to find how to delete your account. Just look for a way to.

Top right corner of the client, click your name, select Account Details and scroll down to the bottom.

https://store.steampowered.com/account/

:nkCool:

I've already done once before. Logged back into my account 60-90 days after.

:shrug:

I'm still here, for better or worse.
#15
< >
Showing 1-15 of 17 comments
Per page: 1530 50

All Discussions > Steam Forums > Steam Community > Topic Details
Date Posted: 16 Sep @ 2:12am
Posts: 17
Start a New Discussion

Discussions Rules and Guidelines