Problem with purchase a game :: Steam Community

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MIWARI 2 Jul @ 11:37pm

Problem with purchase a game

I purchased the game GTA V using an e-wallet (LinkAja) and my Steam Wallet balance. The payment was successfully deducted from my e-wallet, but the game has not been added to my library, and it's been almost 3 days. Please let me know how to resolve this issue.

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Showing 1-9 of 9 comments

d3str0y3r 2 Jul @ 11:48pm

What is the payment status here?

https://help.steampowered.com/en/wizard/HelpWithPurchase

SLG 3 Jul @ 12:39am

Have you contacted Steam support? They will not help you here.

Help > Steam Support

Last edited by SLG; 3 Jul @ 12:48am

MIWARI 3 Jul @ 1:09am

Originally posted by d3str0y3r:
What is the payment status here?

https://help.steampowered.com/en/wizard/HelpWithPurchase

The Payment status is failed

MIWARI 3 Jul @ 1:11am

Originally posted by SLG:
Have you contacted Steam support? They will not help you here.

Help > Steam Support

Ive already contacted steam support

StickyPawz 3 Jul @ 2:41am

Originally posted by MIWARI:
@

Originally posted by d3str0y3r:
What is the payment status here?

https://help.steampowered.com/en/wizard/HelpWithPurchase
The Payment status is failed

That clearly means your money is with (LinkAja).

SLG 3 Jul @ 8:47pm

Originally posted by MIWARI:
Originally posted by SLG:
Have you contacted Steam support? They will not help you here.

Help > Steam Support
Ive already contacted steam support

So what was their reply?

MIWARI 3 Jul @ 9:26pm

Originally posted by SLG:
Originally posted by MIWARI:
Ive already contacted steam support
So what was their reply?

They told me to wait until July 5, and if the game is still not added to my library by then, they told me to contact them again.

Last edited by MIWARI; 4 Jul @ 10:46pm

bonerman 23 hours ago

Originally posted by MIWARI:
Originally posted by SLG:
So what was their reply?
They told me to wait until July 5, and if the game is still not added to my library by then, they told me to contact them again.

Hey, i'm having the same issue rn, did you got your game by the end of the day?