sara 27. mar. kl. 10:07
Has anyone ever been banned like this?
Hello,

Steam requires users to be at least 13 years old before they can create an account.

From the information you provided in steam community, you do not meet our age requirement. This violates our policy, so we must deactivate your account.

We will be able re-activate the account once you meet our age requirement.

If you have any further questions, please let us know - we will be happy to assist you.

Steam Support
Adam

This is a completely unreasonable ban. How can you say I'm under 13? I've been using this account for almost 10 years and now I want to play games on my day off and get banned for such a stupid reason.
Sidst redigeret af sara; 27. mar. kl. 10:14
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Oprindeligt skrevet af sara:
Has anyone ever been banned like this?

Hello,

Steam requires users to be at least 13 years old before they can create an account.

From the information you provided in steam community, you do not meet our age requirement. This violates our policy, so we must deactivate your account.

We will be able re-activate the account once you meet our age requirement.

If you have any further questions, please let us know - we will be happy to assist you.

Steam Support
Adam

I've seen it a few times before, yes.

:nkCool:
Oprindeligt skrevet af cSg|mc-Hotsauce:
Oprindeligt skrevet af sara:
Has anyone ever been banned like this?

Hello,

Steam requires users to be at least 13 years old before they can create an account.

From the information you provided in steam community, you do not meet our age requirement. This violates our policy, so we must deactivate your account.

We will be able re-activate the account once you meet our age requirement.

If you have any further questions, please let us know - we will be happy to assist you.

Steam Support
Adam

I've seen it a few times before, yes.

:nkCool:
Well, this definitely defeats the "Steam allows users to be under 13 on the service" talking point.
D. Flame 27. mar. kl. 10:13 
Yes, especially people who said the meme when mods didn't understand what memes were.
TheLevelCap 27. mar. kl. 10:17 
First time seeing this, but makes sense. Too many porn games on steam.
Oprindeligt skrevet af TheLevelCap:
First time seeing this, but makes sense. Too many porn games on steam.
13 is the minimum age for any online account without explicit parental consent.

Steam won't even let the account be created unless the person says they are 13. So if they are under 13 and made an account, they lied and Steam will lock the account.
xBCxRangers 27. mar. kl. 10:19 
Oprindeligt skrevet af TheLevelCap:
First time seeing this, but makes sense. Too many porn games on steam.

Yep, they're cracking down. About time.
sara 27. mar. kl. 10:20 
This is my sub account and my main account still got ban.and i am 27 years old
Mad Scientist 27. mar. kl. 10:23 
Oprindeligt skrevet af sara:
This is my sub account and my main account still got ban.and i am 27 years old
What did you write or submit on the main that made this happen? That's the real question.
sara 27. mar. kl. 10:31 
Oprindeligt skrevet af Mad Scientist:
Oprindeligt skrevet af sara:
This is my sub account and my main account still got ban.and i am 27 years old
What did you write or submit on the main that made this happen? That's the real question.
Nothing And I still don't understand why I'm banned like this because I've been using Steam for over 10 years. If they were going to accuse me like that, I would have been using Steam since I was 3 years old with a credit card pay a lot money to buy csgo and dota item over 1000 usd.
Oprindeligt skrevet af xBCxRangers:
Oprindeligt skrevet af TheLevelCap:
First time seeing this, but makes sense. Too many porn games on steam.

Yep, they're cracking down. About time.
This isn't a new thing. It also has nothing to do with the NSFW content.

If Steam detects and account belongs to someone under 13, they lock it. Their legally required to because of COPPA.

Unlike Microsoft and Epic did.
Oprindeligt skrevet af sara:
Oprindeligt skrevet af Mad Scientist:
What did you write or submit on the main that made this happen? That's the real question.
Nothing And I still don't understand why I'm banned like this because I've been using Steam for over 10 years. If they were going to accuse me like that, I would have been using Steam since I was 3 years old with a credit card pay a lot money to buy csgo and dota item over 1000 usd.
Reach out to support on your options to verify you are allowed to create and own the account.

Payment method doesn't matter since you can always use the credit card of someone else.
sara 27. mar. kl. 10:46 
Oprindeligt skrevet af Boblin the Goblin:
Oprindeligt skrevet af sara:
Nothing And I still don't understand why I'm banned like this because I've been using Steam for over 10 years. If they were going to accuse me like that, I would have been using Steam since I was 3 years old with a credit card pay a lot money to buy csgo and dota item over 1000 usd.
Reach out to support on your options to verify you are allowed to create and own the account.

Payment method doesn't matter since you can always use the credit card of someone else.
Thanks for the information.
Mad Scientist 27. mar. kl. 10:55 
Oprindeligt skrevet af sara:
Oprindeligt skrevet af Mad Scientist:
What did you write or submit on the main that made this happen? That's the real question.
Nothing And I still don't understand why I'm banned like this because I've been using Steam for over 10 years. If they were going to accuse me like that, I would have been using Steam since I was 3 years old with a credit card pay a lot money to buy csgo and dota item over 1000 usd.
Did you rush an age gate and accidentally put a low age?

Either way, contact Support.
Oprindeligt skrevet af Mad Scientist:
Oprindeligt skrevet af sara:
Nothing And I still don't understand why I'm banned like this because I've been using Steam for over 10 years. If they were going to accuse me like that, I would have been using Steam since I was 3 years old with a credit card pay a lot money to buy csgo and dota item over 1000 usd.
Did you rush an age gate and accidentally put a low age?

Either way, contact Support.
I've done that before without any issue so I don't think it was that.

I've blindly clicked "next" without changing the age.
Mad Scientist 27. mar. kl. 11:03 
Oprindeligt skrevet af Boblin the Goblin:
Oprindeligt skrevet af Mad Scientist:
Did you rush an age gate and accidentally put a low age?

Either way, contact Support.
I've done that before without any issue so I don't think it was that.

I've blindly clicked "next" without changing the age.
:BL3Shrug: Who knows. Support will fix it though if the OP is truthful.
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