Account Balance :: Steam Community

All Discussions > Steam Forums > Steam Community > Topic Details

6020aux 12 Oct @ 3:20am

Account Balance

Cmon guys, i sold it 5 dollars below market worth, i want the money now i didnt sell it for no reason. Its always the same why should i wait 2 days???? I already have 2 factor auth, what is this??? Really it makes me mad, your freezing MY money for no reason, and its not an feature to make my account safer, for what did you guys implement 2 factor auth??? Really, annoying....

< >

Showing 1-7 of 7 comments

rawWwRrr 12 Oct @ 3:50am

It's technically Valve's money. Once it's wallet funds, Valve owns it. They can restrict their usage as they please.

Amber Baal 12 Oct @ 3:51am

Originally posted by 6020aux:
Cmon guys, i sold it 5 dollars below market worth, i want the money now i didnt sell it for no reason. Its always the same why should i wait 2 days???? I already have 2 factor auth, what is this??? Really it makes me mad, your freezing MY money for no reason, and its not an feature to make my account safer, for what did you guys implement 2 factor auth??? Really, annoying....

But there is a reason, Its to stop things like fraud and money laundering.

space 12 Oct @ 3:53am

when you use their platform you agree to their terms and conditions, and it's not your money until it's in your wallet

6020aux 12 Oct @ 4:01am

Your right guys, ive calmed down again, still i think they should add the feature to be able to communicate about this with them, because as they say, theres no way support can help with this.

76561198407601200 12 Oct @ 12:31pm

Originally posted by 6020aux:
Your right guys, ive calmed down again, still i think they should add the feature to be able to communicate about this with them, because as they say, theres no way support can help with this.

There is, very top where it states "Support".

Hikari Light 12 Oct @ 1:29pm

Originally posted by The Living Tribunal:
Originally posted by 6020aux:
Your right guys, ive calmed down again, still i think they should add the feature to be able to communicate about this with them, because as they say, theres no way support can help with this.
There is, very top where it states "Support".

Steam support cannot do anything about marketplace transactions.
They only handle account login issues and billing issues involving debit/credit cards.
They have no power over wallet funds obtained from marketplace transactions.

Last edited by Hikari Light; 12 Oct @ 1:39pm

76561198407601200 13 Oct @ 10:20pm

Originally posted by Hikari Light:
Originally posted by The Living Tribunal:
There is, very top where it states "Support".
Steam support cannot do anything about marketplace transactions.
They only handle account login issues and billing issues involving debit/credit cards.
They have no power over wallet funds obtained from marketplace transactions.

It is the closest they will get to any help with that which support could let them know they do not handle those topics.