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♥♥♥♥ VALVE, ur steam support moderators are trash.
And from personal note I will miss all the good mods that actually cared about the forums and community and weren't acting like robots just to get their paycheck
Definitely couldn't have stopped many things (at least as quickly) without your frequent profile reports and messages.
A loss to the community.
Thanks.
It is said, that you only miss things when they are really gone, and I am sure you will be missed.
To you and all the volunteers, thank you for all those years of service, thank you for making Steam a better place.
For all the work you've done. For all the guidance you've given. And now this. How on earth did they think this would be a good idea? As others has already said. Support as they are now, are barely able to read and comprehend simple sentences, and all they have is copy+paste responses that's only accurate once in a blue moon because they only bothered to read the first sentence.
They've got the speed up, but they lost the quality completely. Frankly, I'd rather wait to get the help I need, rather than get a quick response that doesn't answer anything and then have the ticket locked, and forced to make a new one to only just rinse and repeat the cycle.
We were more intended to be liaisons as of late, and providing info in that way can be done via Support ticket much faster.
Thank you to Valve for the opportunity to learn and grow over the years!