Is this a Scam? :: Steam for Mac

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Sky 19. juli kl. 10:13

Is this a Scam?

A Person/Bot named Steam Support on Steam messaged me saying this was a Steam Support Case #92091221 and that i needed to trade away my skins for a week to prove that they were Legal. I trusted this whole thing because i have never added this person and they were in my friendlist and second of all they were able to block all my friends and games saying they would only unblock them if I would do what they say. How were they able to do that? A week is now over and no sight of my skins.

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Homy 19. juli kl. 10:38

Sounds fishy. Steam crew have ”Valve” badges in their user name. Contact the support.

Sidst redigeret af Homy; 19. juli kl. 10:39

Night 20. juli kl. 8:33

Unfortunately you have been scammed because "Support Case #92091221" is nonsense and the user that messaged you was only impersonating Steam support.

Steam Support does not contact you through Discord or regular Steam messages. Steam Support does not "trade" items or skins with users.

Items lost or stolen during trades or scams are not recovered or returned to you.
- See: https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

The best thing you can do is learn about the common scam methods to become more aware and avoid being a victim to another scam in the future.

- https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
- https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=2815455796

Sidst redigeret af Night; 20. juli kl. 8:35

Sky 20. juli kl. 9:00

Oprindeligt skrevet af Night:
Unfortunately you have been scammed because "Support Case #92091221" is nonsense and the user that messaged you was only impersonating Steam support.

Steam Support does not contact you through Discord or regular Steam messages. Steam Support does not "trade" items or skins with users.

Items lost or stolen during trades or scams are not recovered or returned to you.
- See: https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24

The best thing you can do is learn about the common scam methods to become more aware and avoid being a victim to another scam in the future.

- https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
- https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=2815455796

yes thankyou, only lost 100 Euro so its fine

Abigail From Sexy Salmon Dept. 20. juli kl. 10:47

Make sure you secure your account if you haven't already.

Secure your account:

1. Scan for malware
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://gtm.steamproxy.vip/dev/apikey (the domain field should be blank)

Report the account your items went to.

Valves item restoration policy:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24