All Discussions > Steam Forums > Hardware and Operating Systems > Topic Details
tehratso 10 Sep @ 8:34pm
New Steam deck won't finish initial install. Help!
Just received my steam deck, charged it, turned it on and began the setup/install. Install progress finished, but I received a message stating there was an error in the installation process and to try again. I did so only to receive the exact same message. I shut down the system, then turned it back on and tried a third time. Same result. Submitted the issue to support, but thought I'd post here in case anyone can offer a solution before they get back to me. Just wanna play some games ☹️
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Electric Cupcake 11 Sep @ 4:32am 
That's rough.

Deck forum is here.
https://gtm.steamproxy.vip/app/1675200/discussions/

I had some trouble once with the network running afoul of one of my router network filters, which I didn't figure out for quite a while after. Maybe try on a different network?
Last edited by Electric Cupcake; 11 Sep @ 4:34am
#1
Gunderwriter 8 Oct @ 5:04am 
I bought a Steam Deck (the 256GB LCD model) during the September 2025 sale, and it has the "Update Error: An error was encountered during the update process, please try again" defect.

The Steam Deck OOBE is janky like a Windows desktop computer. I regret the purchase, and if I had bought it at a retail store, then I would have instantly returned it.
#2
〜 wɘɿbnA 〜 8 Oct @ 5:34am 
Steam Deck's operating system, Steam OS is based on Arch Linux. Not long ago I tried Linux Arch and had the same experience, there were some errors during installation of some apps.
I also had some errors in the UI and some small graphical issues.
Last edited by 〜 wɘɿbnA 〜; 8 Oct @ 5:39am
#3
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Date Posted: 10 Sep @ 8:34pm
Posts: 3
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