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bigbluebuttonman 18 Jun, 2022 @ 1:41pm
Strange problem with Logitech G502 mouse; game becomes choppy when moving cursor.
I have a Windows 10 operating system (in case that's relevant).

I have a Logitech G502 mouse. It's my main mouse, and it worked fine for most of everything. However, at some point, when I try to play video games on my PC with it, it causes the game to become choppy, but only when the cursor is being moved by the mouse. It's only this particular mouse with the problem too because:

1. When I use other mouses, the problem goes away.
2. When I use my touchpad, the problem goes away.

So it's only this particular mouse with the problem. Anyone have suggestions for how I could fix this?
Last edited by bigbluebuttonman; 18 Jun, 2022 @ 1:46pm
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Showing 1-6 of 6 comments
Supafly 19 Jun, 2022 @ 2:12am 
Used the Spectrum and have a Lightspeed at the moment. Can't say I've encountered this issue. To rule out the software put the mouse into onboard memory mode then close LGS or GHub. Start the game.
#1
Heretic 19 Jun, 2022 @ 8:07am 
Originally posted by UberFiend:
Could be the polling-rate is too low.
Could be the driver/app itself.
Plenty of G502 around, someone should know.
Could also be too high. Some people have reported problems using 1000hz where dropping to 500 or lower can fix the issue. Obviously, it's more of a workaround than a permanent fix, but until the underlined cause is found this maybe the only solution.
#2
Heretic 19 Jun, 2022 @ 8:30am 
Originally posted by bigbluebuttonman:
So it's only this particular mouse with the problem. Anyone have suggestions for how I could fix this?
I use the same mouse, but I don't install any Logitech software and run it off its onboard memory. I don't have the problem you're experiencing, but I am aware of similar problems and I don't think it's specific to this mouse. Of course, I am just making a vague comparison to problems reported over polling rates. Drop it to 100hz to see if the problems remains.
#3
bigbluebuttonman 19 Jun, 2022 @ 2:33pm 
Originally posted by The:
Originally posted by bigbluebuttonman:
So it's only this particular mouse with the problem. Anyone have suggestions for how I could fix this?
I use the same mouse, but I don't install any Logitech software and run it off its onboard memory. I don't have the problem you're experiencing, but I am aware of similar problems and I don't think it's specific to this mouse. Of course, I am just making a vague comparison to problems reported over polling rates. Drop it to 100hz to see if the problems remains.

I dropped the report rate to 250. Solved the problem. Thanks!
#4
CZI 19 Jun, 2022 @ 4:13pm 
Not sure if it is software issue or hardware issue.
But it sounds like software.

So to isolate issue, I'd suggest uninstall G-Hub to test.
If it is still happening, issue is not on G-Hub.

If the issue is gone without G-Hub, it might be G-Hub issue.
Then better to check on G-Hub settings if it is fixable or not.
#5
Supafly 20 Jun, 2022 @ 12:16am 
Originally posted by CZI:
Not sure if it is software issue or hardware issue.
But it sounds like software.

So to isolate issue, I'd suggest uninstall G-Hub to test.
If it is still happening, issue is not on G-Hub.

If the issue is gone without G-Hub, it might be G-Hub issue.
Then better to check on G-Hub settings if it is fixable or not.

Uninstall not required. Just put the mouse in on board memory mode then the software is being skipped

OP also hasn't said if it's LGS or Ghub. All G502 can work with LGS with the exception of the wireless Lightspeed version.
#6
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Date Posted: 18 Jun, 2022 @ 1:41pm
Posts: 6
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