All Discussions > Steam Forums > Suggestions / Ideas > Topic Details
Theophiana 17 hours ago
Help recover old accounts
As my kids have grown they have grown in and out of the video game fields. Thru out the years I made each of my kids a steam profile and brough hundreds of games. Due to age they stopped playing and now they want to play again. The problem is yahoo deleted a lot of the email accounts they were assigned to. I cant figure out how to get steam to assist with this. I have emails where I sent them gifts and credit card info to prove they are mine. I just cant figure out how to ask steam for help. Please someone help me, your my only hope.
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pckirk 16 hours ago 
steam client, Help tab in upper left nav bar, steam support, etc...
#1
nullable 16 hours ago 
If you haven't kept track of the bits or recovery codes needed to self-recover the account you have to go through Steam's account recovery process and meet the burden of proof they set.

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=1126288560 generally used for scam victims, but you'll be going through similar steps to regain access to lost accounts.

Afterward I would suggest storing the account info in a proper password manager, and set up steam backup recovery codes, which should help in this sort of situation in the future.
#2
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All Discussions > Steam Forums > Suggestions / Ideas > Topic Details
Date Posted: 21 Oct @ 7:55am
Posts: 2
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