All Discussions > Steam Forums > Suggestions / Ideas > Topic Details
Dicur3x 8 hours ago
The ability to add a review after a refund for the game
Hello, dear Valve members.

I'd like to highlight some improvements that would help Steam become more objective.
The other day I bought and played Outlast Trials. I didn’t like it, it seemed boring and I decided to return the game. After which I wanted to write a review, but Steam did not allow me to do this, writing that I did not own the game.

In this regard, my proposal is to add the ability to add reviews after a refund for the game, because this is fair and correct, and makes reviews more objective. And in its current form, people who returned the money cannot write a review, despite the fact that they actually played the copy of the game they purchased, and I have every right to write a review about it.

This is my main idea.

Additionally, I ask you to consider leaving feedback for those people who play the game through a family account. At the moment they cannot do this, although they have actually played the game, they have formed an opinion about this game and many of them would like to share it with the community. After all, it makes no difference whether you played a purchased game on your account or played a game purchased on the account of a member of your family.

The fact remains - you played the game.

In its current form, the system suffers from bias and loses the honest opinions of players who did not like the game and decided to return it and then write a review, or who wanted to write an opinion about the game after playing through a family account.

Thank you for your attention.
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Showing 1-9 of 9 comments
Seryis 7 hours ago 
What's more, negative reviews of refunded games should be highlighted and separated completely from other reviews. This makes them easy to filter and find. Simple negative reviews are not enough.
#1
Dr.Shadowds 🐉 7 hours ago 
How reviews works, you can only make a review if you own it. You can still refund the game, if you made a review, or not, so if you REALLY want make a review, just make it, then refund it that simple.

People that family share can't make a review because they don't own it, and reason why they don't let people review games they don't own is to help deter bot spam, and troll reviews. So again if really want make that review that much, make it before you refund it, it doesn't void your refund if you somehow didn't know.
#2
Dicur3x 7 hours ago 
Originally posted by Dr.Shadowds 🐉:
How reviews works, you can only make a review if you own it. You can still refund the game, if you made a review, or not, so if you REALLY want make a review, just make it, then refund it that simple.

People that family share can't make a review because they don't own it, and reason why they don't let people review games they don't own is to help deter bot spam, and troll reviews. So again if really want make that review that much, make it before you refund it, it doesn't void your refund if you somehow didn't know.

Nah. Family has only 5 people. And there can be good and bad as well.
And.
Troll and spam reviews exists Even Now. It's not reason for restrict reviews just because you someone's mom. You played game and this is main. You want share good or bad thoughts about game.

Also i wrote about it because i want option make review after refund. Maybe i tired now, or want sleep and i want make review later. Or my cat has a new kittens suddenly or i need leave country in hurry. Nevermind, any reason.

If you not Valve engineer, please, give me solid arguments instead this. Please, don't argue with weak words. I left it for Valve engineers first, because support told me do it. I don't want argue here with every person.
Last edited by Dicur3x; 7 hours ago
#3
Brian9824 6 hours ago 
Definitely a giant no for family share reviews, just because there can already be bad reviews doesn't mean you make it 5x worse.
#4
Dr.Shadowds 🐉 6 hours ago 
Originally posted by Dicur3x:
Originally posted by Dr.Shadowds 🐉:
How reviews works, you can only make a review if you own it. You can still refund the game, if you made a review, or not, so if you REALLY want make a review, just make it, then refund it that simple.

People that family share can't make a review because they don't own it, and reason why they don't let people review games they don't own is to help deter bot spam, and troll reviews. So again if really want make that review that much, make it before you refund it, it doesn't void your refund if you somehow didn't know.

Nah. Family has only 5 people. And there can be good and bad as well.
And.
Troll and spam reviews exists Even Now. It's not reason for restrict reviews just because you someone's mom. You played game and this is main. You want share good or bad thoughts about game.

Also i wrote about it because i want option make review after refund. Maybe i tired now, or want sleep and i want make review later. Or my cat has a new kittens suddenly or i need leave country in hurry. Nevermind, any reason.

If you not Valve engineer, please, give me solid arguments instead this. Please, don't argue with weak words. I left it for Valve engineers first, because support told me do it. I don't want argue here with every person.
Mate this is a discussion forum, if you're so adamant about not wanting make a review during when you own the game, why make one at all.

Yes bots, and trolls exist, but for buy to play games, they have to BUY it in the 1st place, hence "help deter", as there no reason needing open a flood gate.

Another thing to point out, when you decide make a review LATER it may not be valid for reasons had before, example you bought a game, and refunded due to bugs, and lack of game content, but you decided wait a year, or whatever WAY after they fix the bugs, and added more game content which your LATE review may not be valid, because you never gave the new changes a try which why may not be valid. I seen people complain about things they didn't knew got resolved, or changed, and only way they know if they actually stick around, or came back to it later.

Like I said you can make a review on the spot, then refund it, nothing stopping you from doing it.
#5
SpeedFreak1972 6 hours ago 
As said before maybe leave a review BEFORE you press that refund button ... I mean technically that can even 1 minute before you press that button so I don't see why it have to be AFTER you refunded the game it's not that between before the refund till after your opinion on the game changes
#6
2023 HONDA CIVIC 1 hour ago 
What's more, negative reviews of refunded games should be highlighted and separated completely from other reviews. This makes them easy to filter and find. Simple negative reviews are not enough.
#7
Dicur3x 1 hour ago 
Originally posted by SpeedFreak1972:
As said before maybe leave a review BEFORE you press that refund button ... I mean technically that can even 1 minute before you press that button so I don't see why it have to be AFTER you refunded the game it's not that between before the refund till after your opinion on the game changes

Please, don't. I asked you. I left it only for Valve misters and missis because support told me. I not going to argue with any who want tell me what i need to do. I just left suggestion, it's all. They'll decide. Please write here if you have something additional to suggest.
Last edited by Dicur3x; 1 hour ago
#8
nullable 4 minutes ago 
You're really adorable if you think Valve monitors this forum and makes significant changes based on the half-baked and self-serving ideas that typically get posted.

Support sends people here who raise issues they can't address. Not because this is part of some idea submission process that has any guarantees of being addressed or responded to. Not saying it's impossible, but don't hold your breath.

Good luck, but you might need to adjust your expectations on what this is really.
Last edited by nullable; 3 minutes ago
#9
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All Discussions > Steam Forums > Suggestions / Ideas > Topic Details
Date Posted: 31 Oct @ 2:25am
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