the review system as a whole (feedback)

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Hikiko0mori 19 hours ago

Dear valve,

i was trying to see if i can give insight on the review system
my experience with it and why i think it needs some sort of revision

one i would like to address the disconnect of positive vs negative reviews.

in most cases the positive and negative reviews are reflective of what the game does well or not does well. But especially in this era where i feel allot of opinions can be swayed i feel allot of positive reviews are very nothing.

"good game" " has anime waifus " " some other random nonsense"

these are not helpfull in anyway i dont expect book reports but i expect some wordings on what is a "good game".

Meanwhile the negative side is over-exposed allot of writings and addressing of issues. i started looking at negative reviews first just to see whats "wrong" with a game. But for indie games especially in some genres some " reviews are just trolling the dev" or " hating the game" .

There's nothing a dev can do to clean that up, a 0.1hrs played but somehow saw the whole game? questionable like maybe make the timer for leaving a reivew longer, maybe after the refund mark. So people would have to have needed to play 2 hours or more to leave any review. good or bad.

Because i think how the system is being used good and bad just doesnt work.
and saying nothing and letting your wallet speak for itself, is probably better then getting review bombed just because " x player thinks this game was better then this game and dislikes it because it isnt the original"

im sorry for the rant
hope this helps

hikiko-

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Showing 1-10 of 10 comments

Knee 19 hours ago

Use the available filters

Crazy Tiger 19 hours ago

It's quite anti-consumer to force people to choose between a review or a refund.

Playtime is irrelevant on Steam, 0,1 hours can easily indicate a game played in offline mode, for example.

Use the filters, you can set one for the playtime so it shows you what you want to see.

Hikiko0mori 18 hours ago

Originally posted by Crazy Tiger:
It's quite anti-consumer to force people to choose between a review or a refund.

Playtime is irrelevant on Steam, 0,1 hours can easily indicate a game played in offline mode, for example.

Use the filters, you can set one for the playtime so it shows you what you want to see.

yeah but like, as for instance a developer side , a negative review and positive review matter, if you're in an early access model feedback is crucial and if you get reviews that are like " this doesnt have twin stick controls" ( which was advertised it didnt the developer was clear in the description etc, to only get downvoted and negative reviewed is INSANE.

This observation doesnt come from me being annoyed about nonsenical reviews rather it comes from not being able to combat the ones that are "trolling" , this way you could eliminate stuff like review bombing wich isnt good for anyone or just reviews of that nature.

i know there are filters but that isnt the concern, the concern in short is. Give the devs more tools to combat influxes of unwarranted reviews and a better quality control

i mean anti-consumer, is straight up lying in reviews thats why i dont trust game outlets at all like IGN and again find the most truths in negative reviews.

Hikiko0mori 18 hours ago

i think doing it this way , results more in bug reports being linked through discussion forums instead of negative reviews having the bugs or the things that the game does wrong in it. I know this is a very double-edged take but the majority of reviews are highly deranged so this would be the lesser of two evils.

Craig 17 hours ago

Originally posted by Hikiko0mori:
in most cases the positive and negative reviews are reflective of what the game does well or not does well. But especially in this era where i feel allot of opinions can be swayed i feel allot of positive reviews are very nothing.

"good game" " has anime waifus " " some other random nonsense"

these are not helpfull in anyway i dont expect book reports but i expect some wordings on what is a "good game".

Meanwhile the negative side is over-exposed allot of writings and addressing of issues. i started looking at negative reviews first just to see whats "wrong" with a game. -

Yeaah the entire point of a review is to persuade the reader or listener. Opinions can be communicated in less words than you think, some games speak for themselves or there is deeper context to joke reviews. Regardless you can't be objective about how people choose to communicate and socialize with each other.

Last edited by Craig; 17 hours ago

Hikiko0mori 5 hours ago

Originally posted by Craig:
Originally posted by Hikiko0mori:
in most cases the positive and negative reviews are reflective of what the game does well or not does well. But especially in this era where i feel allot of opinions can be swayed i feel allot of positive reviews are very nothing.

"good game" " has anime waifus " " some other random nonsense"

these are not helpfull in anyway i dont expect book reports but i expect some wordings on what is a "good game".

Meanwhile the negative side is over-exposed allot of writings and addressing of issues. i started looking at negative reviews first just to see whats "wrong" with a game. -

Yeaah the entire point of a review is to persuade the reader or listener. Opinions can be communicated in less words than you think, some games speak for themselves or there is deeper context to joke reviews. Regardless you can't be objective about how people choose to communicate and socialize with each other.

yeah but again if it hurts the developer in the process its a pretty bad system, again pointing to the way they critiqued the game on something it never had in the first place if " they just read the description" , like im specifically talking about those cases, the very low effort or minimalistic reviews are still " reviews" , for lack of better depth its thats "fine" . Specifically addressing the ones that are "problematic" and should be put in the guidelines in some way

Brian9824 5 hours ago

Originally posted by Hikiko0mori:
questionable like maybe make the timer for leaving a reivew longer, maybe after the refund mark. So people would have to have needed to play 2 hours or more to leave any review. good or bad.

That would be the worst idea ever. You buy a $60 game, you play it for 1.5 hours and its garbage. Are you going to

A. Refund it
B. Keep playing it losing your ability to refund and losing $60 just so you can tell other people its bad?

It will skew pretty much all games to positive and cost people a fortune. Its so easy to idle a game and leave it running that anyone can run it for an hour and do the same thing. With the filters they have its a non issue, and they will never require you to lose your refund ability to leave a review

76561199540158642 4 hours ago

steam reviews are just manipulated trash, don't bother trying to make heads or tails out of them, some might be real others might be doing it just for a twitter stream chance to win, who knows really. Those reviews are Fake and the do nothing but fuel steams corporate manipulation of purchasing at the consumer.

Crazy Tiger 4 hours ago

Originally posted by Hikiko0mori:
Originally posted by Crazy Tiger:
It's quite anti-consumer to force people to choose between a review or a refund.

Playtime is irrelevant on Steam, 0,1 hours can easily indicate a game played in offline mode, for example.

Use the filters, you can set one for the playtime so it shows you what you want to see.

yeah but like, as for instance a developer side , a negative review and positive review matter, if you're in an early access model feedback is crucial and if you get reviews that are like " this doesnt have twin stick controls" ( which was advertised it didnt the developer was clear in the description etc, to only get downvoted and negative reviewed is INSANE.

This observation doesnt come from me being annoyed about nonsenical reviews rather it comes from not being able to combat the ones that are "trolling" , this way you could eliminate stuff like review bombing wich isnt good for anyone or just reviews of that nature.

i know there are filters but that isnt the concern, the concern in short is. Give the devs more tools to combat influxes of unwarranted reviews and a better quality control

i mean anti-consumer, is straight up lying in reviews thats why i dont trust game outlets at all like IGN and again find the most truths in negative reviews.

I don't care about the developers side. They should ensure their stuff works properly.

Other people having opinions you don't like is not "anti-consumer".

It sounds to me like you want to gatekeep review sections so you see the ratings you want to see. For that, you can use the filter. No need to stop people from writing reviews just because they don't match your preference. Or are you a developer?

Last edited by Crazy Tiger; 4 hours ago

Start_Running 4 hours ago

Originally posted by Hikiko0mori:
Dear valve,

i was trying to see if i can give insight on the review system
my experience with it and why i think it needs some sort of revision

one i would like to address the disconnect of positive vs negative reviews.

in most cases the positive and negative reviews are reflective of what the game does well or not does well. But especially in this era where i feel allot of opinions can be swayed i feel allot of positive reviews are very nothing.

As tends to be the case with subjective customer reviews.

Originally posted by Hikiko0mori:
"good game" " has anime waifus " " some other random nonsense"

these are not helpfull in anyway i dont expect book reports but i expect some wordings on what is a "good game".

They aren't helpful to you but to someone wh basically likes games with anime waifus's that's very helpful.

Originally posted by Hikiko0mori:
Meanwhile the negative side is over-exposed allot of writings and addressing of issues. i started looking at negative reviews first just to see whats "wrong" with a game. But for indie games especially in some genres some " reviews are just trolling the dev" or " hating the game" .

Yeah that's a thing with customer reviews. People tend to be very verbose about what they dislike than what they liked and there do be trolls. Thing is if the game is decent the positive reviews will always out pace the troll reviews.

Originally posted by Hikiko0mori:
There's nothing a dev can do to clean that up, a 0.1hrs played but somehow saw the whole game?

DO you need to eat a how ♥♥♥♥ sandwich to be able to say "this tastes like ♥♥♥♥"?

Originally posted by Hikiko0mori:
questionable like maybe make the timer for leaving a reivew longer, maybe after the refund mark. So people would have to have needed to play 2 hours or more to leave any review. good or bad

And why do you think creating such an absurdly strong bias towards positive reviews would help?

Last edited by Start_Running; 4 hours ago

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Date Posted: 29 Oct @ 3:32pm

Posts: 10

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