Ban system and moderators seriously need to be reworked !!!
I got banned for just one sentence, 3 days, seriously? I didn't break anything :steamfacepalm:

- "I'm sorry, but I don't believe you." - 3 days ban

and then I wrote to Steam support and same as spam AI:

- "I have confirmed that the ban was applied correctly."

So please stop copying and pasting as AI !!! :steamdeadpan:


Moderators need to look for better people who care and not like our moderators, they just read one sentence and be banned for negative opinions, oh my god :steamfacepalm:

P.S.
I apologize in advance for my english :heart1331:

Thank you for understanding :crashthumbsup:
Originally posted by FilthyAnimal:
Yep, I agree they are banning for absurd words and reasons and the support system and their responces are horrible same generic answers over and over and 0 actual help
< >
Showing 1-15 of 22 comments
The author of this thread has indicated that this post answers the original topic.
Yep, I agree they are banning for absurd words and reasons and the support system and their responces are horrible same generic answers over and over and 0 actual help
Last edited by FilthyAnimal; 7 Oct @ 1:22am
Originally posted by SHADOW KNIGHT:
I got banned for just one sentence, 3 days, seriously? I didn't break anything :steamfacepalm:

- "I'm sorry, but I don't believe you." - 3 days ban

and then I wrote to Steam support and same as spam AI:

- "I have confirmed that the ban was applied correctly."

So please stop copying and pasting as AI !!! :steamdeadpan:


Moderators need to look for better people who care and not like our moderators, they just read one sentence and be banned for negative opinions, oh my god :steamfacepalm:

P.S.
I apologize in advance for my english :heart1331:

Thank you for understanding :crashthumbsup:


UR NOT THE ONLY FEELING THIS WAY :winterbunny2023::steambored:
Probably being reported so maybe this will go ignore.
Weird I haven't been banned for anything like this before. Perhaps it's a you issue? perhaps you should rework your behaviour and then you wouldn't get into trouble by the Moderators.
Originally posted by TheForestSpirit:
Weird I haven't been banned for anything like this before. Perhaps it's a you issue? perhaps you should rework your behaviour and then you wouldn't get into trouble by the Moderators.
I simply wrote: "I'm sorry, but I don't believe you." and I got a 3 days ban :steamfacepalm:
https://gtm.steamproxy.vip/app/3105440/eventcomments/595159120097619961/
:steamthis:

Do you think that's okay? :moneybagsbear:
Last edited by SHADOW KNIGHT; 7 Oct @ 4:48am
Originally posted by SHADOW KNIGHT:
Originally posted by TheForestSpirit:
Weird I haven't been banned for anything like this before. Perhaps it's a you issue? perhaps you should rework your behaviour and then you wouldn't get into trouble by the Moderators.
I simply wrote: "I'm sorry, but I don't believe you." and I got a 3 days ban :steamfacepalm:
https://gtm.steamproxy.vip/app/3105440/eventcomments/595159120097619961/
:steamthis:

Do you think that's okay? :moneybagsbear:

Odd if that's all you said but I'm sure there's more to the story you're not telling us. Either way it's only 3 days so don't worry about it. I got a 2 day ban on the Ori and the Blind Forest forum years ago for telling someone they were bad at the game back when we had volunteer Moderators but it didn't bother me, I was being a bit rude anyway. Again Idk your full story but I find it hard to believe a Moderator would ban you just for saying that. Why not contact support to get to the bottom of it?
I'm curious as to what the community message says, especially what team assigned it
Originally posted by TheForestSpirit:
Odd if that's all you said but I'm sure there's more to the story you're not telling us.
Most likely, as I doubt just that sentence did it.
Last edited by Mad Scientist; 7 Oct @ 5:52am
I've now had two separate instances where I've been banned where there's been zero ToS violation, where as the person I was talking with was spouting inflamatory nonsense and personal insults and calling everyone terrorists and they didn't get moderated at all.

I don't know if it's an automated system responding to mass reporting by people who're using discord groups to direct mass-reports or what, but there is a very real and growing issue with how Steam is handling moderation.
Originally posted by The_Box:
I've now had two separate instances where I've been banned where there's been zero ToS violation, where as the person I was talking with was spouting inflamatory nonsense and personal insults and calling everyone terrorists and they didn't get moderated at all.

I don't know if it's an automated system responding to mass reporting by people who're using discord groups to direct mass-reports or what, but there is a very real and growing issue with how Steam is handling moderation.
The screenshot on the profile shows something almost everyone knows steam mods would act on. :cozycastondeath:
Originally posted by Mad Scientist:
Originally posted by The_Box:
I've now had two separate instances where I've been banned where there's been zero ToS violation, where as the person I was talking with was spouting inflamatory nonsense and personal insults and calling everyone terrorists and they didn't get moderated at all.

I don't know if it's an automated system responding to mass reporting by people who're using discord groups to direct mass-reports or what, but there is a very real and growing issue with how Steam is handling moderation.
The screenshot on the profile shows something almost everyone knows steam mods would act on. :cozycastondeath:
Did you see what I was responding to?

The post I was responding to, which I know for a fact was reported, still remains live and untouched.

Yes, the post in my profile is, I'd agree, borderline. But the fact it got deleted, which means a mod absolutely did see the post I was responding to, and yet the one calling people terrorists that want to burn their house down didn't get any sort of response, is indicative of, at the absolute very least, willful ignorance, if not full on open bias on the part of the moderation team.

My most recent ban was also even more out of left field. It had a line in there that, out of context, COULD be seen as a ToS violation, but only if taken completely out of context. Suggesting that the moderator didn't actually read the post, and just decided to let the automated system do their job.

I have another friend who got a 3 day hub ban and a two week community wide ban for literally nothing, which he appealed and got overturned about 12 hours later with no comment from the moderation team.

Again, there's something wrong here, and Steam needs to start addressing it.
Originally posted by The_Box:
Originally posted by Mad Scientist:
The screenshot on the profile shows something almost everyone knows steam mods would act on. :cozycastondeath:
Did you see what I was responding to?

The post I was responding to, which I know for a fact was reported, still remains live and untouched.

Yes, the post in my profile is, I'd agree, borderline. But the fact it got deleted, which means a mod absolutely did see the post I was responding to, and yet the one calling people terrorists that want to burn their house down didn't get any sort of response, is indicative of, at the absolute very least, willful ignorance, if not full on open bias on the part of the moderation team.

My most recent ban was also even more out of left field. It had a line in there that, out of context, COULD be seen as a ToS violation, but only if taken completely out of context. Suggesting that the moderator didn't actually read the post, and just decided to let the automated system do their job.

I have another friend who got a 3 day hub ban and a two week community wide ban for literally nothing, which he appealed and got overturned about 12 hours later with no comment from the moderation team.

Again, there's something wrong here, and Steam needs to start addressing it.
Having observed Valve's moderation practices, I don't think that the post you are quoted wasn't acting on is strange at all. It is, in my experience, perfectly acceptable in Steam's rules and I suspect most other users in this thread would agree there is nothing objectionable or deserving of moderation about it.

I understand that the patterns of Steam's moderation can seem a little strange, so do note I come at this only from a place of objective observation of their patterns, which I have spent more time than almost anyone else on this forum trying to empirically observe and deduce to some degree of predictability, and their stated rules rather than any standard of personal judgment.
Last edited by William Shakesman; 9 hours ago
That is a subforum hub for a specific game-they have separate mods from Steam and can ban people for any reason under the sun. I think it’s BS too, I just make it a habit to avoid games with subforum mods that hand out bans like they’re candy.
Last edited by KrakenGreywolf; 8 hours ago
Game developers are allowed to moderate their game community hubs as they see fit.

No one is required to keep you around.

You entered the game devs space, said something they didn't like, and got banned from THEIR SPACE.
Originally posted by Hikari Light:
Game developers are allowed to moderate their game community hubs as they see fit.

No one is required to keep you around.

You entered the game devs space, said something they didn't like, and got banned from THEIR SPACE.

They are. But there’s two sides to that. Devs/mods who are too ban happy should get used to having less people playing and/or paying for their products-particularly if they’re just starting out.
(See the recent Ship of Heroes situation for an extreme version of this).

Absolutely ban the trolls and the bigots-by and large, only other trolls and bigots want them around-but if devs/mods can’t take constructive criticism of their product, they might be in the wrong business.
It's worth mentioning, in all instances I have mentioned at least, these were bans specifically from Steam moderators, NOT hub moderators.
< >
Showing 1-15 of 22 comments
Per page: 1530 50