SS 20 Sep @ 11:56pm
Unfair Game Ban on My profile
It's Almost 2 years that I played On my account , when my freind Chatting with me he told me your Playing Rust .

I told him i Don't Have a Pc , then i know My Account was Hacked and Already I got Gamd ban sign for my profile for a game that i didn't Play .

Contact Steam Support Nothing Help or assist Me , told Me to contact Rust Developer Support
Rust Support Told me that's we are not responsible about Your security for your account .

I clarified for Them that I didn't Even play Rust, it's has been in Ky account for nearly 7-6 years played it's roughly 5-6 hours i asked them to remove the game ban from my profile i want to remove the whole game no intention to play it in the Future .

It's So frustrating that's your Account got hacked, no notification, i already have my steam guard and didn't received any thing.

Steam Support Cant Remove Ban ?
Rust Support didn't answer me after last Response from me ?
Is that's seem fair?

Steam Support confirm that my account was opened in weird IP and it's was Hacked ajd already Contacted them to restore my account, then simpley I can't remove the ban for a stolen Account?

Doesn't Make sense how this system Work , Valve Developer Should Have thr ability to Remove Ban if they Look to a profile Have al of this Years Without anything illegal , remove unfair Bans for stolen Account without Saying We can't Do that
I have Used another platforms without mentioning names and they are helping in those cases with wisdom and varifed thar that You're account got Ban by a stealer So we Can remove your ban after looking to whole evidence.

I hope Steam Support Developer Fixing this Issue And updating there policy according to Game ban for a stolen account when considering all evidence that profile Owner Provided for You .

Thanks For Your Time and Reading my Problem.
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Showing 1-15 of 36 comments
Every cheater ever: I did not cheat - my sister played on my PC. Unban me
Zarineth 21 Sep @ 1:00am 
Neither Valve nor EAC (that Rust is using) see "my account was stolen" as a valid appeal reason. It's easy to fake, along with "my brother played" etc.

You are responsible for security of your account and all actions on it.
Last edited by Zarineth; 21 Sep @ 1:03am
Originally posted by SS:
It's Almost 2 years that I played On my account , when my freind Chatting with me he told me your Playing Rust .

I told him i Don't Have a Pc , then i know My Account was Hacked and Already I got Gamd ban sign for my profile for a game that i didn't Play .

Contact Steam Support Nothing Help or assist Me , told Me to contact Rust Developer Support
Rust Support Told me that's we are not responsible about Your security for your account .

I clarified for Them that I didn't Even play Rust, it's has been in Ky account for nearly 7-6 years played it's roughly 5-6 hours i asked them to remove the game ban from my profile i want to remove the whole game no intention to play it in the Future .

It's So frustrating that's your Account got hacked, no notification, i already have my steam guard and didn't received any thing.

Steam Support Cant Remove Ban ?
Rust Support didn't answer me after last Response from me ?
Is that's seem fair?

Steam Support confirm that my account was opened in weird IP and it's was Hacked ajd already Contacted them to restore my account, then simpley I can't remove the ban for a stolen Account?

Doesn't Make sense how this system Work , Valve Developer Should Have thr ability to Remove Ban if they Look to a profile Have al of this Years Without anything illegal , remove unfair Bans for stolen Account without Saying We can't Do that
I have Used another platforms without mentioning names and they are helping in those cases with wisdom and varifed thar that You're account got Ban by a stealer So we Can remove your ban after looking to whole evidence.

I hope Steam Support Developer Fixing this Issue And updating there policy according to Game ban for a stolen account when considering all evidence that profile Owner Provided for You .

Thanks For Your Time and Reading my Problem.
Your game ban is permanent.

https://gtm.steamproxy.vip/discussions/forum/10/135507548120407092/
Accounts are phished not hacked.

You gave away all your account details.

The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to the account.

How? by either logging into a known scam site or sites, tailored malware on your PC, the vote for my team scam, you have a pending ban scam on Discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't, therefore any action taken on your account is seen as you doing said actions.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.
It is entirely irrelevant who played and caused a ban on an account. If an account is detected to have used cheats, account is banned, permanently. Simple as that.
Last edited by Anonymous Helper; 21 Sep @ 1:44am
м 21 Sep @ 1:49am 
Originally posted by SS:
It's Almost 2 years that I played On my account , when my freind Chatting with me he told me your Playing Rust .

Odd that this happened 2 years ago and you last played on 23 Aug.
Literally everyone says that you are responsible for your account security. EAC says this. The rust developers say this. It even says this in the agreement that you agree to when you sign up for a Steam account. It pays to read.


EAC bans apply to the account even if it was hijacked at the time
The EAC ban cannot be removed regardless of who was using your account at the time it was banned. While we understand this can be frustrating we must have a zero tolerance policy for cheating to foster a fair game that players will enjoy. In order for a zero tolerance policy to be effective we must hold users responsible for the security of their account. When using Steam, please see the Account Security Recommendations FAQ to secure your account from attackers.


https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

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You are responsible for the confidentiality of your login and password and for the security of your computer system. Valve is not responsible for the use of your password and Account or for all of the communication and activity on Steam that results from use of your login name and password by you, or by any person to whom you may have intentionally or by negligence disclosed your login and/or password in violation of this confidentiality provision.

https://store.steampowered.com/subscriber_agreement/


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The duration of the game ban is determined by the developer. Only permanent game bans are displayed on the user’s profile. Temporary game bans, or suspensions, are not displayed.

https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5


1 game ban on record | Info
29 day(s) since last ban

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You gave away your login credentials somewhere. This is the only way that Steam accounts are hijacked.

You didn't receive any warning because you gave away the Steam Guard codes as well. There is no way to just guess this stuff. They didn't guess your account email or your account password either, it was all given to them.


Posting about the ban here is pointless, not even Steam Support can remove it and if they can't remove it, no one here can either. There is no one here but other Steam users just like yourself.

Last edited by C²C^Guyver |NZB|; 21 Sep @ 2:04am
SS 21 Sep @ 2:02am 
Originally posted by м:
Originally posted by SS:
It's Almost 2 years that I played On my account , when my freind Chatting with me he told me your Playing Rust .

Odd that this happened 2 years ago and you last played on 23 Aug.

It's Not Me , Lol
Believe it Or not , I didn't post Any thing to prove Thing to Anyone

Im Posting Here Because Steam Support Ask me to post This in Discussion .

Believe It Or not It's Up to you

Cheers
Of course you posted here to try to prove something. Also, yes, we believe your account was hijacked because you gave away the account information, because that's exactly what happened.


Do you really think someone can just guess an account email and an account password and codes that change every 30 seconds?
Also, you are literally in a scam group in your group list, which is hilarious.
Last edited by C²C^Guyver |NZB|; 21 Sep @ 2:08am
м 21 Sep @ 2:08am 
Originally posted by C²C^Guyver |NZB|:
Also, you literally have scam groups in your group list, which is hilarious.

Idle Scampire, CS Scammy and then...... 200 IQ group. :starhappy:
Originally posted by SS:
Originally posted by м:

Odd that this happened 2 years ago and you last played on 23 Aug.

It's Not Me , Lol
Believe it Or not , I didn't post Any thing to prove Thing to Anyone

Im Posting Here Because Steam Support Ask me to post This in Discussion .

Believe It Or not It's Up to you

Cheers

That is support's nice way of telling you to go away. They don't handle game bans and have even less control over a ban issued by a 3rd party like EAC.
SS 21 Sep @ 2:09am 
Originally posted by C²C^Guyver |NZB|:
Literally everyone says that you are responsible for your account security. EAC says this. The rust developers say this. It even says this in the agreement that you agree to when you sign up for a Steam account. It pays to read.


EAC bans apply to the account even if it was hijacked at the time
The EAC ban cannot be removed regardless of who was using your account at the time it was banned. While we understand this can be frustrating we must have a zero tolerance policy for cheating to foster a fair game that players will enjoy. In order for a zero tolerance policy to be effective we must hold users responsible for the security of their account. When using Steam, please see the Account Security Recommendations FAQ to secure your account from attackers.


https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

?



You are responsible for the confidentiality of your login and password and for the security of your computer system. Valve is not responsible for the use of your password and Account or for all of the communication and activity on Steam that results from use of your login name and password by you, or by any person to whom you may have intentionally or by negligence disclosed your login and/or password in violation of this confidentiality provision.

https://store.steampowered.com/subscriber_agreement/


?



The duration of the game ban is determined by the developer. Only permanent game bans are displayed on the user’s profile. Temporary game bans, or suspensions, are not displayed.

https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5


1 game ban on record | Info
29 day(s) since last ban

?


You gave away your login credentials somewhere. This is the only way that Steam accounts are hijacked.

Posting about the ban here is pointless, not even Steam Support can remove it and if they can't remove it, no one here can either. There is no one here but other Steam users just like yourself.

Pointless Or Not , Steam Support told me to post A discussion About My Case Maybe Developer Team look at it, It's not that they like Remove the Ban i Already Done With That .

And Regarding to my account was stolen Or Hacked Or even my responsibility for loosing my account

Steam Support Should Take this case and try To make Sense when Responding To ticket

Not referring me to Rust Developer Support , then Told Me nothing We can Do .

Again Im not here to approve anything For Anyone , i know There is a lot og player Got Banned For nothing and Who claims that they Are cheaters He just Judgeed without Knowing The situation Or what Happened yo their account .

Im Posting here For those people Who knows what im saying , for negative comments it's up to them .

Cheers, thanks for try clarifying Valve Policies.
You know why they told you that? It's their polite way of telling you to go away.


https://gtm.steamproxy.vip/discussions/forum/9/2996547001746207416/?ctp=5#c2996547001745305874

You can blame cheaters themselves for ruining the "It wasn't me, it was the "hacker"!!!!" excuse.

Valve used to remove bans due to hijackings.

Cheaters abused it so Valve instituted the policy that we have now where everyone is responsible for the security of their account.

So take it up with those cheaters, because Valve tried to be lenient.

Every other developer has this policy as well because it is a sound policy.

Last edited by C²C^Guyver |NZB|; 21 Sep @ 2:22am
SS 21 Sep @ 2:22am 
Originally posted by C²C^Guyver |NZB|:
https://gtm.steamproxy.vip/discussions/forum/9/2996547001746207416/?ctp=5#c2996547001745305874

You can blame cheaters themselves for ruining the "It wasn't me, it was the "hacker"!!!!" excuse.

Valve used to remove bans due to hijackings.

Cheaters abused it so Valve instituted the policy that we have now where everyone is responsible for the security of their account.

So take it up with those cheaters.

Every other developer has this policy as well because it is a sound policy.
Im Already Taking it's up
We just Sharing our thoughts and ideas on what's happening.

Banning My account? It's not bother me Anyway .

It's how much Players There Going under my situation Got banned Without Even Knowing Something Silly and Make my inner voice said , All of the cheaters in Online Games Tones Og them and I got a banned for nothing Make me laughing 😂😂
And sharing My thoughts

Anyway I know if im lying Or Not so not Waiting Anything it's will not upraised my Ego or Fearing from community Responds

If i care i will not Posting here anyway ، Again thanks For Your Polite Respond 🤠
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