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1) People lose these things like candy
2) you can't utilize things such as push authentications to a physical token
I would sooner jump into a volcano than try to deploy physical token 2FA again. I was on a first name basis with Fedex because we were shipping out lost RSA tokens CONSTANTLY to our national sales force.
Phone apps are cancer.
I'd even overpay for a specific Valve physical key (like Blizzard used to have) just to not have to use a phone.
The mobile authenticator IS a TOTP app.
And why bother using a physical one that has a non-recharge able battery (thus requires you to buy a new one), can get easily broken (thus need to buy a new one), and can get easily lost (thus need to buy a new one).
I'd say a phone app that is FREE is far better than something I would have to pay for to replace everytime I lose, break, or it's battery dies.
The physical keys are a blatant way to just take your money.
Phone app is not free when Im soon forced to buy a new phone when they brick the current version again which I will not do.
You clearly know nothing about physical keys, they don't have batteries, don't drain and don't need replacement unless you lose it or snap it in half I guess.
Obviously it should be an extra option for those that already have one wanting to use it on here, normal TOTP for everyone else.
Current security works just fine without adding more.
Maybe if you stopped downloading anything and everything you wouldn't need a dozen security methods.
And before you complain more, I use 2FA systems, but I don't bother wasting my time demanding a service use security they don't want to use.
you were hijacked or phished, not hacked
You'd need physical access to the key to log in, and then again to unlink the key from the account. You'd also need physical access to the key to clone it (assuming a vulnerability is known).
You can still use a physical key to access whatever steam sends it's 2fa code to. Neither email nor sms are encrypted, though.