Originally posted by a random horse:

You are not going to get a refund because a game developer updated their game, which is what this is actually about. A game changing after someone, usually in EARLY ACCESS, purchases it is not remotely anywhere near to a scam.

Originally posted by http://dongtaiwang.com/loc/phome:

Originally posted by a random horse:

You are not going to get a refund because a game developer updated their game, which is what this is actually about. A game changing after someone, usually in EARLY ACCESS, purchases it is not remotely anywhere near to a scam.

Battlefield 6 and Helldivers 2 are not Early Access games. With no guarantee that these practices won't be repeated, what assurance do consumers have when purchasing?

Originally posted by a random horse:

Originally posted by http://dongtaiwang.com/loc/phome:

Battlefield 6 and Helldivers 2 are not Early Access games. With no guarantee that these practices won't be repeated, what assurance do consumers have when purchasing?

way to ignore the big fat USUALLY, Also I like how you didnt engage with literally anything but what you could find a single, tiny, 'issue' with.

Originally posted by http://dongtaiwang.com/loc/phome:

Originally posted by a random horse:

way to ignore the big fat USUALLY, Also I like how you didnt engage with literally anything but what you could find a single, tiny, 'issue' with.

I didn't want to live my life as someone who only mocks those who take action while doing nothing themselves, so that's why I did it.
But you are

Originally posted by Golden Unicorn:

CSgo 2 is a perfect example,

as they even used the same store page of csgo to rank up csgo2 in this case valve developer of csgo 2 raised the specs making csgo / csgo 2 upgrade not able to run on millions of computers.

while still using the fraudulent store page of csgo past popularity to lie and manipulate activity and demand.

should those people who bought csgo have a full refund for when the product went free? should they of got a refund when the product spec raised and killed the use of certain older computers?

Mean while as to why they did this was because of the heavy profit theft ring csgo inventory items seem to generate, had they just made csgo 2 a new game, with new skins and retired the old one, the scam an trade community around csgo skins would of cried a river of tears to steam.

Originally posted by http://dongtaiwang.com/loc/phome:

Hello Steam Support,

I am writing to formally submit feedback regarding a core issue with the Steam platform: the excessively stringent refund policy for users compared to the apparent leniency shown towards game developers who engage in questionable practices, which effectively undermines consumer trust and devalues paid content.

This double standard is clearly demonstrated by recent incidents:

The Battlefield 6 Portal XP Nerf: The developer officially advertised that players would earn full experience (XP) and progression in user-created Portal servers. Just a few days post-release, a patch was implemented to eliminate XP gain in bot-filled Portal lobbies, an action widely perceived as a maneuver to circumvent the Steam 2-hour refund window by changing the product's fundamental mechanics after sales had been secured. This is a clear case of bait-and-switch and misleading advertisement.

The Helldivers 2 Warbond Item Devaluation: A similar concern arose with the GP-31 Ultimatum secondary weapon, which was acquired with paid currency (Super Credits) via the Servants of the Democracy Warbond. The item was first nerfed just one week after its paid release, and then nerfed again three months later, severely compromising the value of the virtual currency spent to obtain it. Selling paid content and then systematically reducing its power over time is a practice that compromises consumer confidence.

These recurring events suggest that while Steam's refund policy is strictly enforced against the consumer, the platform maintains an environment where developers can exploit this system with minimal consequences. By allowing these practices, the platform becomes complicit in the devaluation of purchased goods and the erosion of player satisfaction.

I urge Steam to re-evaluate its commitment to consumer protection and implement policies that prevent developers from engaging in deceptive practices, especially those that strategically occur just outside the established refund period or systematically devalue paid-for items. The current imbalance—strict rules for the customer, excessive leniency for the developer—is severely detrimental to the platform’s integrity.

This feedback is not a request for a refund, but a demand for necessary changes to Steam's operational standards regarding how it holds developers accountable for changes that fundamentally alter the advertised value of a game or paid content post-purchase.