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If it's showing as pending then steam is waiting for the money to clear through the banks, when it finalises you will get the game.
If its showing as failed, then the money will be returned to your bank usually within 3 working days.
Go to your profile in the top right corner → Account Details → View Purchase History. There, check if the transaction went through. Sometimes Steam can be slow, and processing payments may take time. If the purchase isn’t listed but the money was deducted, you definitely need to contact Steam support.