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76561199576195687 20 Oct @ 12:59am

Help

I have a problem with the marketplace. I received a $30 gift card. I bought Prime through Steam and spent the rest on CS:GO. But my account has been limited. What should I do? Sorry for the screenshot in Russian.
file:///C:/Users/kiril/OneDrive/%D0%98%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D1%8F/%D0%A1%D0%BD%D0%B8%D0%BC%D0%BA%D0%B8%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0/%D0%97%D0%BD%D1%96%D0%BC%D0%BE%D0%BA%20%D0%B5%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202025-10-20%20105411.png

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Showing 1-4 of 4 comments

Великий Цар 23 hours ago

If your account is limited after buying Prime and CS:GO items with a gift card, it’s likely due to Steam’s trade and marketplace restrictions. Accounts get limited if Steam thinks the payment method isn’t fully verified, the account is new, or unusual activity is detected.
What you can do: contact Steam Support through https://help.steampowered.com
and explain that you used a legitimate gift card and purchased games/items. Provide purchase receipts and any account info. Only Support can lift the limitation.

76561199576195687 21 hours ago

Okay. Thank you. I will try

Hennix 21 hours ago

gifts dont count

Lilim 19 hours ago

Originally posted by ANIMEH9IK:
I have a problem with the marketplace. I received a $30 gift card. I bought Prime through Steam and spent the rest on CS:GO. But my account has been limited. What should I do? Sorry for the screenshot in Russian.

Receiving a Steam gift or digital gift card from a friend doesn't count and will not remove the limited user account restrictions.

You have to spend your own money.

Read more here: Limited User Accounts FAQ

And stop spamming threads.