I can't access my main account

All Discussions > Steam Forums > Help and Tips > Topic Details

76561199854424904 4 hours ago

So yesterday, there's a guy that apologized to me for reporting my account due to illegal activity fraud/scam issues by accident(he message me on discord). I was like, ok I forgive you. And then he said that I need to explain by my side and prove that I was innocent or my account will suspended/banned permanently, and he send me the steam support's discord and I quickly message him and trying to prove that I was innocent by all this activity. And then, we almost done but he offer me to buy I think some steam thing that can make my account unbanned for $50. I was shocked then decline the offer and then he offer me $20 and I decline it again. Then he give me another option, I give him access to my email account to check have I do any illegal activity and I gave him because I don't want my account to get banned. A few minutes later after I give him the access, my discord suddenly logged out and also my steam on mobile, I tried to put the password correctly but I still can't access it back.

Btw my discord account is @astolfolover1773 and my steam account is "Astolfo Lover"

Pls i need help because I was participating in a 6s tournament and really need to have my account back

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Showing 1-12 of 12 comments

Beardface31 4 hours ago

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=1126288560

RPG Gamer Man 4 hours ago

First off, do not use discord. You got phished buddy. You fell for some rando on discord. STOP USING DISCORD. It is a annoying third party game launcher anyways. Look up discord activities. Yes, it loads games.

miamew3 4 hours ago

You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

Last edited by miamew3; 4 hours ago

76561199854424904 4 hours ago

Originally posted by miamew3:
You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B

I am the one that contact the steam support to prove that I am innocent

miamew3 4 hours ago

Originally posted by orlando:
Originally posted by miamew3:
You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B
I am the one that contact the steam support to prove that I am innocent

You just talked to a scammer, who then directed you to a fake steam support. In other words you was still talking to the same person.

You can read the official steam facts and questions about this type of scam in the link i provided. The big red box at the top says it all..

Last edited by miamew3; 4 hours ago

miamew3 4 hours ago

Valve employees will never communicate with you about your account using any chat system including Steam Chat and Discord. The only way you can speak with a Steam Support agent about your account is through the Steam Support Help Site. There's no situation in which you'd need to reach out to a Valve or Steam employee directly to resolve an issue.

Steam support help site is here: https://help.steampowered.com/en/

Last edited by miamew3; 4 hours ago

76561199854424904 4 hours ago

Originally posted by miamew3:
Originally posted by orlando:
I am the one that contact the steam support to prove that I am innocent

You just talked to a scammer, who then directed you to a fake steam support. In other words you was still talking to the same person.

You can read the official steam facts and questions about this type of scam in the link i provided. The big red box at the top says it all..

Oh crap. And also when I look at my account on reps.tf, it says that I am community banned

miamew3 4 hours ago

You can recover your steam account but first your going to need a clean email account so they can contact you seeing as you already handed over your current one to the scammer.

Follow this guide and select all option for ''i dont have access to this email'' ect..

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=3456188107

Then you can recover your stolen email account via your email providers support and for your discord via their support.

76561199854424904 4 hours ago

Originally posted by miamew3:
You can recover your steam account but first your going to need a clean email account so they can contact you seeing as you already handed over your current one to the scammer.

Follow this guide and select all option for ''i dont have access to this email'' ect..

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=3456188107

Then you can recover your stolen email account via your email providers support and for your discord via their support.

What about my discord? I also can't sign in

miamew3 4 hours ago

Originally posted by orlando:
What about my discord? I also can't sign in

You will have to go to discord's support.

#10

magicISO Sweden 2 hours ago

Steam Account Recovery

It is possible to recover a stolen Steam account. You don't need access to the email, phone or password currently tied to the stolen account for this to work.

The recovery process allows you to contact Steam Support to provide proof of ownership.

Follow this guide to recover your account:

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=3456188107

Support articles about account recovery:

Recovering a Stolen or Hijacked Steam Account

Providing Proof of Ownership

Link from the guide to start the recovery process:

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?accountsearch=1&issueid=408&reset=1

#11

magicISO Sweden 2 hours ago

Originally posted by orlando:
Originally posted by miamew3:
You fell for a scam. Steam support will never contact you via discord or steam chat.

Your are going to need to recover your email account, recover your discord account and recover your steam account.

Scam: I Have Been Reported and Will Be Banned
https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B
I am the one that contact the steam support to prove that I am innocent

and did you talk to support here on steam on their ticket system only way they gonna talk to you is if you open a ticket witch here on steam. they never ever talk out side that not in some chat or discord or mail or anyting outside their ticket system

did you open a ticket with them or did they contact you ? if its the second one then its a scammer

#12

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All Discussions > Steam Forums > Help and Tips > Topic Details

Date Posted: 17 Oct @ 3:31pm

Posts: 12

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