(RESOLVED) Issue with gifting

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76561198785903176 For 22 timer siden

Hello! I'm a bit new to steam and have been having constant issues with gifting games to my friends. I have recently received a giftcard to apply funds to my steam wallet, but each time I go to the checkout and select the gifting payment option, it doesn't work. I have tried multiple different times on multiple different people and It does not allow the payment to go through. My wallet funds work perfectly fine whenever I am purchasing games for myself, but not for gifting. Is this a common issue? If so, how do I fix this issue?

Sidst redigeret af Kasper; For 6 timer siden

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Wolf Knight For 22 timer siden

contact steam support or use a different form of payment. steam has been restricting accounts from using wallet funds to buy games as gifts due to people abusing it.

76561198785903176 For 17 timer siden

Oprindeligt skrevet af Wolf Knight:
contact steam support or use a different form of payment. steam has been restricting accounts from using wallet funds to buy games as gifts due to people abusing it.

I've tried "contacting" steam support. I located the issue I was having within the application, and it sent me in a bit of a loop. Is there any way to contact them directly or a way to file an issue ticket (if that exists)? Apologies if not, thank you!

ReBoot For 14 timer siden

Oprindeligt skrevet af Kasper:
Oprindeligt skrevet af Wolf Knight:
contact steam support or use a different form of payment. steam has been restricting accounts from using wallet funds to buy games as gifts due to people abusing it.
I've tried "contacting" steam support. I located the issue I was having within the application, and it sent me in a bit of a loop. Is there any way to contact them directly or a way to file an issue ticket (if that exists)? Apologies if not, thank you!

There's a support category labeled verbatim "I can't complete a purchase" which is exactly what you're having. Pick that category.

76561198785903176 For 6 timer siden

Oprindeligt skrevet af ReBoot:
Oprindeligt skrevet af Kasper:
I've tried "contacting" steam support. I located the issue I was having within the application, and it sent me in a bit of a loop. Is there any way to contact them directly or a way to file an issue ticket (if that exists)? Apologies if not, thank you!
There's a support category labeled verbatim "I can't complete a purchase" which is exactly what you're having. Pick that category.

OH AWESOME! Thank you so much!