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1. Your PC and your phone/TV aren’t on the same Wi-Fi network.
Both must be on the same router and same frequency band (2.4 GHz or 5 GHz).
2. Your PC’s IP changed (for example after restart).
Open Steam on your PC → click Steam › Settings › Remote Play › Advanced Host Options → note your IP there.
On Steam Link, remove the old PC and re-add it with the new IP.
3. Windows Firewall or antivirus is blocking Steam Remote Play.
Try temporarily disabling firewall or add an exception for:
Steam.exe
steamwebhelper.exe
StreamServer.exe
4. VPN or mobile hotspot interference.
Disable VPNs or proxies on both devices.
5. Manual IP typed incorrectly.
Make sure the IP format looks like 192.168.x.x — no spaces or extra characters.
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how to fix
1. On PC → open Steam › Settings › Remote Play → make sure it’s enabled.
2. Reboot both your PC and Steam Link device.
3. Open Steam Link → tap Rescan → select your PC again.
4. If it still fails, manually enter your PC’s local IP (type ipconfig in Windows › Command Prompt to find it).