Steam purchase didn't calculate correct amount of tax

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Kamiyama 9 hours ago

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=3599947417

I tried to purchase carats at Uma Musume and it didn't do the tax correctly. Gave me 20 cents less than I needed for the transaction. I couldn't make it go through, and it said I canceled the transaction.

I tried again, and this is what I see. The purchase did go through, and I have 22 dollars and 60-odd cents on my Steam account. But I need 20 more cents to purchase the carats!

I didn't do that. Steam was supposed to handle it all automatically. I just got ♥♥♥♥♥♥ over, because the minimum purchase on Steam is 5 dollars.

I can't just go add 20 cents to my account to fix this ♥♥♥♥-up. I have to give Valve another 5 dollars to reward them for their incompetence???

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Showing 1-10 of 10 comments

rawWwRrr 9 hours ago

How much were you expecting the tax to be?

Assuming your location on your profile is accurate, New York State Sales Tax is 8.875%. On a purchase of $20.99, that should be about $1.836625.. From your screenshot the tax as $1.86, not that far off. Probably some rounding error. But you'd still fall short no matter if it was rounded or not.

Last edited by rawWwRrr; 9 hours ago

Shadowt571 9 hours ago

Just sell something fro your inventory like cromos, or just use your card instead of adding founds. Also you can add the exact amount for the purchase if you dont have any money on your steam wallet.

Kamiyama 9 hours ago

Originally posted by rawWwRrr:
How much were you expecting the tax to be?

IDK how much the tax should be. I don't control that. I can't enter a custom amount here. Steam is supposed to handle it all automatically.

It shows right there in the screenshot. The item I tried to buy costs $22.85 but Steam handled the paypal transaction that put 22.67 in my account. So I'm short like 18 cents.

The minimum transaction is $5 so if I want to add 18 cents to my account, I have to give Valve another 5 dollars?

WTF is this?

They need to fix whatever this was so it charges the correct amount!

Kamiyama 9 hours ago

Could it be Steam wrestling with the payment processor? Maybe paypal added a fee because they wanted a cut?

rawWwRrr 9 hours ago

Originally posted by Kamiyama:
Originally posted by rawWwRrr:
How much were you expecting the tax to be?

IDK how much the tax should be.

Then how do you know it's wrong?

Originally posted by Kamiyama:
The item I tried to buy costs $22.85 but Steam handled the paypal transaction that put 22.67 in my account.

So not a tax problem, then.

I'm not sure how you added funds via Paypal, but I just bought a game with my Paypal and it just transacted as if I was paying by credit card with exact change, subtotal + tax.

cSg|mc-Hotsauce 8 hours ago

So, sales tax of 8.86%?

Glimmer 7 hours ago

could refund the funds and then manually add the proper amount you need
https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=328859255

nullable 5 hours ago

I mean kinda seems like OP is blaming Steam for their incompetence, no?

And I'll never get tired of people whining and crying over pennies or acting like $5 is some burden. None of those things is actually Valve's problem you know.

Kamiyama 1 hour ago

Originally posted by rawWwRrr:
Originally posted by Kamiyama:

IDK how much the tax should be.
Then how do you know it's wrong?

Originally posted by Kamiyama:
The item I tried to buy costs $22.85 but Steam handled the paypal transaction that put 22.67 in my account.
So not a tax problem, then.

I'm not sure how you added funds via Paypal, but I just bought a game with my Paypal and it just transacted as if I was paying by credit card with exact change, subtotal + tax.

It's all handled automatically. I can't even enter a custom amount. I click the buy button and it's supposed to buy my thing.

That didn't happen, and ♥♥♥♥♥♥♥♥ about it is perfectly justified. This is something Valve should want to work correctly every time.

Kamiyama 1 hour ago

Originally posted by nullable:
I mean kinda seems like OP is blaming Steam for their incompetence, no?

And I'll never get tired of people whining and crying over pennies or acting like $5 is some burden. None of those things is actually Valve's problem you know.

If I'm being overcharged $5 for every transaction I would flip my ♥♥♥♥.

Acting like you're Mr. Moneybags and don't care how much you pay? What ♥♥♥♥♥♥♥♥.

You're probably not even old enough to work a job.

Rich people are usually even stingier than the rest of us. How do you think they became rich?

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All Discussions > Steam Forums > Help and Tips > Topic Details

Date Posted: 4 Nov @ 6:02pm

Posts: 10

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