UK Online Safety Act - 'Add a credit card to this account' not working

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King Mustard 2 Nov @ 7:07am

I click on the 'Add a credit card to this account' button on www.store.steampowered.com/account/preferences and my existing Visa card (which I have used on Steam for a very, very long time) appears.

I click the Continue button to accept that card and it takes me back to the above page with nothing changed.

I still cannot view or search for adult titles (even though they are ticked on the above page).

Any ideas?

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Showing 1-4 of 4 comments

miamew3 2 Nov @ 7:16am

Debit cards do not remove the age restriction. You have to use a credit card.

Age Assurance under the UK Online Safety Act
https://help.steampowered.com/en/faqs/view/292B-3DA3-CFC8-97F6

King Mustard 2 Nov @ 7:19am

Originally posted by miamew3:
Debit cards do not remove the age restriction. You have to use a credit card.

Age Assurance under the UK Online Safety Act
https://help.steampowered.com/en/faqs/view/292B-3DA3-CFC8-97F6

I appreciate your help.

https://checkout.steampowered.com/checkout/?purchasetype=updatebillinginfo&r=preferences should not auto-select your Debit card as if it's ok then, in my opinion. Or, at least, say 'This is a Debit card and therefore is not accepted', instead of just taking you back to the account page.

it seems annoying that I have to sign up for a credit card in my name to access 'adult content'. I have prided myself in avoiding requiring a credit card in life.

Last edited by King Mustard; 2 Nov @ 7:19am

miamew3 2 Nov @ 7:39am

Yeah it's a pain in the ass, not many of us Brits have or want a credit card.
With the way the censorship is going, i can see more countries doing the same tho. Hopefully in the future Steam will add other methods of proving your age other then cc.