Bkl 1 Nov @ 10:37am
Stolen items !!!
I don't know how, but all my Dota 2 stuff was stolen. Someone made a trade and took my inventory. Can I get my stuff back? How is it possible that someone made a trade without my knowledge?
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Ettanin 1 Nov @ 10:38am 
You exposed your login credentials:
a) Either by logging into a site that faked a Steam login and made a bot log into your account using the save password as well as the trust device feature while injecting a Steam API access into it.
b) Or by installing malware that stole your session data or injected a keylogger.
c) Or by using outdated login information that got exposed in a leak.
d) Or by falling for a Steam Support impersonation scam on Discord or similar platforms.

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Ensure your email address and/or password aren't contained in any public breaches. There are various sites that allow you to do that.
-- If they are contained in any public breaches, change your email account's password from a secure computer before proceeding.
-- If that happens, you may want to secure other accounts than just Steam.
-- Consider using mobile two-factor authentication on your e-mail address if your e-mail provider supports it.
4. Deauthorize all devices INCLUDING the one you are using (You will have to relog after you click it): Steam -> Settings -> Security -> Deauthorize All Devices or https://store.steampowered.com/twofactor/manage
5. Change passwords from a clean computer
6. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
7. Revoke the API key https://gtm.steamproxy.vip/dev/apikey (there should be nothing in the APIKEY)
8. Change your trade link: Profile > your inventory > trade offer > Who can send me trade offer > scroll down and make a new trade link.
9. If points were stolen within 14 days, reset your Steam password (not change, RESET using Forgot Password) to cancel pending awards.

Steam Support will not restore stolen items nor stolen wallet funds.
In accordance with section 1 C of the Steam Subscriber Agreement, you are fully responsible for all actions on your account, no matter who used the account. This includes actions that occurred as the consequence of fraudulent account access by phishing or malware, be it input relay, session token theft or any other method that granted a third party access to your account.
Originally posted by Bkl:
I don't know how, but all my Dota 2 stuff was stolen. Someone made a trade and took my inventory. Can I get my stuff back? How is it possible that someone made a trade without my knowledge?
Items cant be stolen btw. Its not possible, you would have needed to give permission.
enhiii 2 Nov @ 5:47am 
this happened to me today as well. No permissions, I didnt even log into steam, got an email that I traded all my items away... Trying to figure out what to do.
Originally posted by enhiii:
this happened to me today as well. No permissions, I didnt even log into steam, got an email that I traded all my items away... Trying to figure out what to do.

sorry it happened, partner

do the things in the first post
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