Steam support deleted my phone authenticator

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Скачал MAX 7 hours ago

So, my email was stolen, but I had my phone to enter steam, and I used it for a lot of time, yesterday I've decided to ask steam support to delete this email from my account and change it to a new one. Instead of deleting email, they have deleted phone number, so I cannot now enter my steam account via PC, but I can still use this account via phone. Ridiculous.

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Showing 1-2 of 2 comments

Dr.Shadowds 🐉 6 hours ago

Did you not to inform them of new email because???

When do account recovery, you have to tell them want email be changed to said email want it to be changed. Telling them to delete email isn't going help, because account need an email which why have to tell them your new email so can be changed to it.

Just go do recovery process.
1. Go to steam login page on WEB browser.
2. Click help can't sign in.
3. Fail email search, put fake email, then it ask if want to search by account login name, click that.
4. Once selected your account, click NO to all questions, and you be taken to the form to fill out, and they reply to you on your NEW email you wanted to change it to.

Скачал MAX 5 hours ago

Originally posted by Dr.Shadowds 🐉:
Did you not to inform them of new email because???

When do account recovery, you have to tell them want email be changed to said email want it to be changed. Telling them to delete email isn't going help, because account need an email which why have to tell them your new email so can be changed to it.

Just go do recovery process.
1. Go to steam login page on WEB browser.
2. Click help can't sign in.
3. Fail email search, put fake email, then it ask if want to search by account login name, click that.
4. Once selected your account, click NO to all questions, and you be taken to the form to fill out, and they reply to you on your NEW email you wanted to change it to.

Sorry, I did sent them my new email. They still deleted my phone number xd. Waiting them to answer rn.