All Discussions > Steam Forums > Help and Tips > Topic Details
OKA 30 Aug @ 10:10am
Issue with Inventory and Trading Sections - Too Many Requests Error
Hello Steam Support,

I have been unable to access the Inventory and Trading sections of my account for over 15-20 days due to the following error:

"Sorry! An error occurred while processing your request: You have sent too many requests. Please try again later."

I have already tried multiple troubleshooting steps such as:

- Waiting for several hours and trying again
- Clearing browser cache and cookies
- Disconnecting from VPN
- Restarting my router
- Switching between different networks (Wi-Fi and mobile data)

I believe this issue is caused by CGNAT (Carrier-Grade NAT), as my ISP assigns a shared IPv4 address to multiple users, which results in Steam detecting excessive requests from the same IP.

Could you please assist me in whitelisting my account or IP address, or suggest any other possible solution? This issue is preventing me from using the marketplace and trading features.

Thank you for your assistance.
Last edited by OKA; 30 Aug @ 10:58am
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JPMcMillen 30 Aug @ 10:17am 
It's part of Steams anti-bot software to monitor requests based on IP4 address. The problem is that there are more people and computers than IP4 addresses available so ISP usually have to group people together under a single address.

So if you're stuck in a group with a bunch of other Steam users that are all trying to trade or use the market at the same time you are, everyone's requests are being lumped together against that single IP4 address, which will end up causing problems for everyone.
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 30 Aug @ 10:10am
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