Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
MeFoX 29. aug. kl. 10:20
Gems lost due to failed transaction, error
I've tried to exchange gems to 3 game cards and the error occurred - request can't be processed right now. Gems dissapeard, no cards received. THERE IS NO OPTION TO CONTACT WITH THE SUPPORT! I lost several hours to try!
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↑↑↓↓←→←→BASelect 29. aug. kl. 15:16 
https://help.steampowered.com/en/wizard/HelpWithEconItems
#1
MeFoX For 20 timer siden 
There is no contact to the support and there is no answer for my questions! I've spent several hours looking for help with no success. As I understand I just lost my gems an noone will help me? I can only spend money to purchase what I want? This is a pure extortion. In simple words, I was cheated by Steam/Valve and only way is to pay real money. No one, a real human won't look into my history and help me, right?
Sidst redigeret af MeFoX; For 20 timer siden
#2
JPMcMillen For 10 timer siden 
Oprindeligt skrevet af MeFoX:
There is no contact to the support and there is no answer for my questions! I've spent several hours looking for help with no success. As I understand I just lost my gems an noone will help me? I can only spend money to purchase what I want? This is a pure extortion. In simple words, I was cheated by Steam/Valve and only way is to pay real money. No one, a real human won't look into my history and help me, right?

Check your trade history. Make sure there wasn't a canceled trade that included the cards, followed by a completed trade that didn't.
Valve keeps records of pretty much everything, so nothing just disappears for no reason.
#3
ᴹᴬᴰ|ɴᴇss For 6 timer siden 
Oprindeligt skrevet af MeFoX:
There is no contact to the support and there is no answer for my questions! I've spent several hours looking for help with no success. As I understand I just lost my gems an noone will help me? I can only spend money to purchase what I want? This is a pure extortion. In simple words, I was cheated by Steam/Valve and only way is to pay real money. No one, a real human won't look into my history and help me, right?
#4
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