It is a SCAM. Block them on Steam and report them.

If it was also on Discord report them to Discord.

As a precaution do all the following NOW in case your account is compromised.

1. Scan for malware https://www.malwarebytes.com/

2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage

3. Change passwords from a clean computer

4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage

5. Revoke the API key at https://gtm.steamproxy.vip/dev/apikey (there should be NOTHING in the APIKEY)

Scam FAQ (Confidence Scams and Trade Scams)
The first is the same as yours
Scam: I have been reported and will be banned
Any claim that you've been accidentally or falsely reported for fraud or any other infraction is always the introduction to a scam. If someone did report your account falsely and you're concerned about being banned, you can rest assured that Steam disregards false reports. Do not follow any instructions provided by anyone claiming to have accidentally reported your account.

More detailed information can be found here: Scam: I have been reported

More scams to help learn them
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B

I sent an email to remove the false complaint and they told me to add this person “nathaniel_blue” from Steam support

Originally posted by AKHoshyro:

That is a scam and a dead obvious one too. A user would have to be blind not to see that it's a scam. Block, report, move on with life.

I also recommend taking a class in internet security to keep yourself safe online.

Originally posted by AKHoshyro:

I sent an email to remove the false complaint and they told me to add this person “nathaniel_blue” from Steam support

Well first, stop talking to the scammers.

Valve doesn't run Steam support through email. So, who did you send email to exactly? Or are you just sloppily calling all correspondence email?

Secondly, support isn't going to direct you to add specific users to deal with support.

Thirdly, Steam doesn't run support through Steam chat or anything like that.

Fourthly, you actually have to do the thing alleged in the complaint. The great thing about Valve is they can see everything that happens on Steam, so you and all your friends could report me ten times a day for trade scamming you and nothing would happen to me. Nothing. Because we've not interacted and I don't really participate in items or trading. Which makes the report bogus, so it goes in the trash.

Valve is not taking a report as the gospel truth and acting on it. You have to have done the thing alleged in the report and that can be checked easily.

So, stop talking to scammers.

Originally posted by AKHoshyro:

I sent an email to remove the false complaint and they told me to add this person “nathaniel_blue” from Steam support

I suggest you read what is posted above.

Originally posted by AKHoshyro:

I sent an email to remove the false complaint and they told me to add this person “nathaniel_blue” from Steam support

And, just to add to the above, why do you even think that Steam support needs to be "added"? Don't you think Valve would have been smart enough to let their support people contact users without having to somehow go through third parties telling you to "add" them?

It happened to me that they always sent me $50 gift cards but I knew this was a scam, but it was the first time that I was "reported"

I would like to show you the chat history because it was well designed in my opinion

Originally posted by AKHoshyro:

Don't need to show us anything. All the regulars here know exactly what the scam is. Just, report, block, and move on with life. You may also want to take a class in basic internet security to keep yourself safe.

Sorry for the question since you know something about it, some friends sent me the same photos that scammers send, do you know anything about this “Shie Zeb”?

If you know anything more, thank you.

Originally posted by AKHoshyro:

I would like to show you the chat history because it was well designed in my opinion

Some people can only recognize scams by identifying specific scripts.

However it's much better to learn how scams work, and why they work, because they all share the same underlying features. Namely they're trying to frighten you into doing something, or appeal to greed to do something. Like, give them money, or and over credentials. And people do it because they don't want their account to be banned, or to miss out on the deal of a lifetime!

It doesn't matter what the trappings, facade, script of a scam is. They're all going to rely on fear, or greed, maybe both. Both are powerful motivators to get users to act against their own best interests. And any legitimate interaction with a business is never going to rely on scaring you into doing something, or bribing you to do something questionable.

Get a handle on how scams work, why they work, how fallible human beings are, understand you're just a human being too, and you'll be in a much better spot to deflect any scam.

Originally posted by AKHoshyro:

Sorry for the question since you know something about it, some friends sent me the same photos that scammers send, do you know anything about this “Shie Zeb”?

I don't personally know, but without more context it might be hard to know. But if it's related to scams, doesn't really matter. At best it's some prop used in the scam, but it changes nothing about the fundamentals.

Originally posted by nullable:

Originally posted by AKHoshyro:

I would like to show you the chat history because it was well designed in my opinion

Some people can only recognize scams by identifying specific scripts.

However it's much better to learn how scams work, and why they work, because they all share the same underlying features. Namely they're trying to frighten you into doing something, or appeal to greed to do something. Like, give them money, or and over credentials. And people do it because they don't want their account to be banned, or to miss out on the deal of a lifetime!

It doesn't matter what the trappings, facade, script of a scam is. They're all going to rely on fear, or greed, maybe both. Both are powerful motivators to get users to act against their own best interests. And any legitimate interaction with a business is never going to rely on scaring you into doing something, or bribing you to do something questionable.

Get a handle on how scams work, why they work, how fallible human beings are, understand you're just a human being too, and you'll be in a much better spot to deflect any scam.

Originally posted by AKHoshyro:

Sorry for the question since you know something about it, some friends sent me the same photos that scammers send, do you know anything about this “Shie Zeb”?

I don't personally know, but without more context it might be hard to know. But if it's related to scams, doesn't really matter. At best it's some prop used in the scam, but it changes nothing about the fundamentals.

I noticed that every photo they send always has the name “Shie Zeb” in the account so I wondered if he is the one who takes the pictures or they are made by AI

the other thing since they ask to contact Steam support via chat, how can you differentiate between a real one and a fake one?