Games Having Trouble Updating? Bad download source error?
Content_log file doesn't have the usual failed files to seek out and delete in the game folder.

Instead, what I notice is a bunch of these "Marking bad download source cache18-iad1.steamcontent.com, 1 jobs", failed unpacking job, etc. etc.

What does that mean and how do I fix it? I tried switching the download server to another region and I am getting the same error.
< >
Showing 1-15 of 20 comments
svn 20 Jul @ 12:15pm 
Try this

Go to the steam tab on your top left, navigate to the Download tab, look for Clear Download Cache. After that's done, restart steam and see if it fixed the issue :steamthumbsup:
Originally posted by svn:
Try this

Go to the steam tab on your top left, navigate to the Download tab, look for Clear Download Cache. After that's done, restart steam and see if it fixed the issue :steamthumbsup:
I tried that. It says restart now or restart later. I hit restart now. It doesn't fix it. :steamsad:
I see some stuff with the "Bad download source" thing and my ISP's name too. Is my ISP blocking my Steam downloads for some reason? I am really confused.
Changing download region does not fix it, clearing download cache does not fix it, uninstall and reinstall does not fix it, etc. I am running out of ideas.

Any other time I had an issue downloading/updating games, I checked content_log, found the files that needed to be deleted and redownloaded, and everything worked.

This time is different. This time the weird "Marking bad download source" error seems like it is pointing me to Steam and my ISP. Why would my ISP be a "bad download source?"
Psilon 21 Jul @ 6:42pm 
Let me guess, the problem started 5 days ago or so?
Same here, games that require VC Redist 2022 just refuse to download. And break my entire library in the process
Psilon 21 Jul @ 6:45pm 
The problem is with depot 228989, let me know if you see this in logs.
And yes, I'm runnind Win7.
Originally posted by Psilon:
Let me guess, the problem started 5 days ago or so?
Same here, games that require VC Redist 2022 just refuse to download. And break my entire library in the process

Yes



Originally posted by Psilon:
The problem is with depot 228989, let me know if you see this in logs.
And yes, I'm runnind Win7.
I will have to check again later.
Still no luck :steamsad:
147803_0x1AED94_ST76561197984737819 it flashes white now and gives me this... when I try to run troubleshooter WINDOWS crashes the troubleshooter? I had not played for about say 1 week.... today I hooked up my old htc to try VR - Star ware Squad works perfect Serious sam vr works fine vr but this started then after clearing my DL cache reboot and reinstall not even NORMAL boots... every other game I have works fine can anyone help????

Windows 10 pro 64bit - btw
Last edited by No_SuRReNDeR001*; 23 Jul @ 7:03pm
I'm having the same error. I have around 8 games that all fail and show "corrupt download". Steamworks Common Redistributables is now also "corrupt download" and this is preventing me from playing games that were previously working and have no current updates.

On Win 10, 64bit. This has been ongoing for weeks for me and, as my games put out updates, I'm just no longer allowed to play them.


Troubleshooting Done:

-Cleared download cache

-Changed download region (normally it's Minneapolis, MN. I've tried different states around the

US and well as UK and other random countries)

-Logged out and in again

-Turned off "Game File Transfer Over Local Network" setting (at this point, every option under Downloads is turned off)

-Tried deleting and reinstalling a game and now that game won't install. Deleted folders for it and all. Still "corrupt"


Like OP, when I open the logs>content_logs.txt, it's showing a bunch of "Marking bad download source" errors.

Additionally, I've tried deleting the appmanifest files listed in the logs, and this does nothing.


Some of what I'm showing in the log file:

[2025-07-26 03:23:19] Marking bad download source cache11-ord1.steamcontent.com, 1 jobs
[2025-07-26 03:23:19] AppID 2020710 update canceled : Failed updating depot 2020711 while unpacking bad chunk "263fbb4b4f4c28e9f9e8e470ce4d825087e68579" (Unpack failed (c:123888,u:0,r:131072,b:0)) (Corrupt download) "cache11-ord1.steamcontent.com/depot/2020711/chunk/263fbb4b4f4c28e9f9e8e470ce4d825087e68579"
[2025-07-26 03:23:19] AppID 2020710 update changed : Running Update,Downloading,Staging,Stopping,
[2025-07-26 03:23:19] Failed unpacking chunk "263fbb4b4f4c28e9f9e8e470ce4d825087e68579" from "cache11-ord1.steamcontent.com/depot/2020711/chunk/263fbb4b4f4c28e9f9e8e470ce4d825087e68579" (Unpack failed (c:123888,u:0,r:131072,b:0))
[2025-07-26 03:23:20] HTTPS (SteamCache,473) - cache3-ord1.steamcontent.com ([2602:801:f007:100::a2fe:c10e]:443 / [2602:801:f007:100::a2fe:c10e]:443, host: cache3-ord1.steamcontent.com): Negotiated HTTP/2
Phoenix 26 Jul @ 6:04am 
Having the same problem. WTF is going on?
Just bought Space Marine 2, but cannot donwload it.
Other games cannot update
Last edited by Phoenix; 26 Jul @ 6:05am
I uninstalled Steamworks Common Redistributables, and it uninstalled ALL of my games. I cannot reinstall any of them that previously kept having the "corrupt download" problem. But I guess it's just as well, since I can't play those 20+ games anyway.

To put it simply, I will not be purchasing any more games on Steam until they resolve this issue. This also makes no sense, that we cannot update or play the games we've already purchased! If Devs come out with an update to a game, you're screwed.
Originally posted by jabbywocks:
I uninstalled Steamworks Common Redistributables, and it uninstalled ALL of my games. I cannot reinstall any of them that previously kept having the "corrupt download" problem. But I guess it's just as well, since I can't play those 20+ games anyway.

To put it simply, I will not be purchasing any more games on Steam until they resolve this issue. This also makes no sense, that we cannot update or play the games we've already purchased! If Devs come out with an update to a game, you're screwed.

Yep I can't get the Steamworks Common Redistributables either. I won't be spending any more money either until they fix it. It has broken a bunch of my games. Some still work. I had to fight to get the Tomba remake to download. I guess that'll work until an update breaks it.
Marazipan 28 Jul @ 12:29am 
How many of you are using Win 7?
Still having the same problem. People are having trouble regardless of OS.
< >
Showing 1-15 of 20 comments
Per page: 1530 50