All Discussions > Steam Forums > Help and Tips > Topic Details
Cludjr14 9 Oct @ 10:59am
Issues with Purchasing Steam Deck
Is anyone else currently having a hard time getting their payment to go through with steam? I have been a user for over 11 years, have purchase history, have the funds, correct addresses and everything. At first I was flagged for fraudulent activity due to me trying and failing to get a payment through multiple times. After I regained access to my account, it still keeps giving me an error message. Any tips or things I should look for that may cause this?
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Showing 1-4 of 4 comments
Beardface31 9 Oct @ 10:59am 
What error message??
#1
Cludjr14 9 Oct @ 1:59pm 
Originally posted by Beardface31:
What error message??
“An unknown error has occurred, you purchase has not been completed. Please try again in a few minutes. If the problem persists please contact Steam Support.”
Thing is I’ve been talking with steam support for 3 days either no resolve.
#2
rawWwRrr 9 Oct @ 2:26pm 
Originally posted by Cludjr14:
Originally posted by Beardface31:
What error message??
“An unknown error has occurred, you purchase has not been completed. Please try again in a few minutes. If the problem persists please contact Steam Support.”
Thing is I’ve been talking with steam support for 3 days either no resolve.
And what have they said?
#3
Cludjr14 9 Oct @ 2:42pm 
Originally posted by rawWwRrr:
Originally posted by Cludjr14:
“An unknown error has occurred, you purchase has not been completed. Please try again in a few minutes. If the problem persists please contact Steam Support.”
Thing is I’ve been talking with steam support for 3 days either no resolve.
And what have they said?
At first it was issue with my shipping and Billing addresses, we resolved that, then I got hit with a fraud suspension because of the multiple failed purchase attempts, resolved that, now I’m getting that new message and radio silence from the support team.
#4
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 9 Oct @ 10:59am
Posts: 4
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