All Discussions > Steam Forums > Help and Tips > Topic Details
sussimorgis 7 Oct @ 9:52pm
Steam Family question
If I've played a game in my Steam Family library for let's say 10 hours or so, and I bought it, can I no longer refund it cause I've accumulated 10 hours prior to the purchase?
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Jaunitta 🌸 7 Oct @ 9:59pm 
How did you play before purchase?

General Steam Refund Policy
Timeframe: You can request a refund for games and software applications within 14 days of purchase.
Playtime: You must also have played the title for less than two hours.
#1
d3str0y3r 7 Oct @ 10:00pm 
All playtime counts for the refund policy. Past purchases, free to play weekend, and yes even Family sharing.
#2
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Date Posted: 7 Oct @ 9:52pm
Posts: 2
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