Does it say "pending charge" or anything like that? If yes, it will be cancelled automatically within 7-14 working days.

Look in your account details View purchase details. You should see all your transactions.

How did you cancel the purchase exactly?

If the purchase did fail for any reason on Steam's side of things, then you probably just need to be patient. Your bank would still have your money, it's being held until they're certain the transaction succeeded or failed.

This sort of thing comes up a lot, I think because so many things are instantaneous and banking stuff often isn't, even when it appears instantaneous from your perspective it's usually not. And the customer support staff you're dealing with probably don't have the tools or powers to short circuit bank processes and speed them up. So you just need to be patient, there's probably not much to do but wait.

Originally posted by Hi Im Swat:

Does it say "pending charge" or anything like that? If yes, it will be cancelled automatically within 7-14 working days.

It does, actually. Is that so? Thanks for letting me know, it's been getting on my nerves!

Originally posted by Jaunitta 🌸:

Look in your account details View purchase details. You should see all your transactions.

I already went there, and it does in fact show the cancelled transaction, buut i cant see the recepit.

Originally posted by nullable:

How did you cancel the purchase exactly?

If the purchase did fail for any reason on Steam's side of things, then you probably just need to be patient. Your bank would still have your money, it's being held until they're certain the transaction succeeded or failed.

This sort of thing comes up a lot, I think because so many things are instantaneous and banking stuff often isn't, even when it appears instantaneous from your perspective it's usually not. And the customer support staff you're dealing with probably don't have the tools or powers to short circuit bank processes and speed them up. So you just need to be patient, there's probably not much to do but wait.

Okay, okay. I'm thinking of waiting too, i already talked to my bank twice about the cancelation and they still refused, but as another comment said, it'll probably be canceled withing 7-14 days. Still, I'm very anxious.