All Discussions > Steam Forums > Help and Tips > Topic Details
Pringles- 15 hours ago
How to report a hijack and trade theft with the report button already been used? Is there any steam support link I can use?
Hey all,

How do I report a trade theft and hoping that I can recover my items back in Dota 2?
So l woke up with an email that a trade had initiated without my knowledge and I am not sure how this user managed to login to my Steam account with 2FA enabled as there were no notifications on my steam app. The trade happened around 2:15am AEST. I lost around 1458 items and wanted them back but whenever I initiate a report on the user's profile I can't since they already filed a report on their own profile using my account. I can see the report happened at 2:17 AEST, after the trade was done.

Is there a way to report this and hoping I could recover my lost items? I don't even know if reporting the user's profile will take steam support to action.
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rawWwRrr 14 hours ago 
Your account is compromised.

Steps to take now:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://gtm.steamproxy.vip/dev/apikey (there should be nothing in the APIKEY)

Steam Item Restoration Policy
https://help.steampowered.com/en/faqs/view/3B6E-B322-2400-8D24
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All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: 26 Sep @ 5:51pm
Posts: 1
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