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Mitochondria 18 Sep @ 11:34am
unexpected error while gifting
Hello I tried gifting phasmophobia to my friends with wallet funds. When I proceeded with checkout, I got the "unexpected error, try again in a few minutes" error. Any fix???
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Ettanin 18 Sep @ 11:36am 
The system suspects commercial usage of wallet funds which is forbidden by the Steam Subscriber Agreement.

Excessive usage of wallet credit with schemes to attempt to convert it back to real money, i.e. offering purchase services for a reduced price ("You give real $$$ I buy game X with wallet $$$ for you"), can be seen as money laundering attempts.

Contact support if you can't use a different payment method. They may lift the restriction, but if they refuse to lift the restriction, their say is final.

If they refuse to lift the restriction, you have to use an external payment method (i.e. credit card) to gift to a friend, but can still use your wallet balance for your own purposes.
#1
Mitochondria 18 Sep @ 1:16pm 
Originally posted by Ettanin:
The system suspects commercial usage of wallet funds which is forbidden by the Steam Subscriber Agreement.

Excessive usage of wallet credit with schemes to attempt to convert it back to real money, i.e. offering purchase services for a reduced price ("You give real $$$ I buy game X with wallet $$$ for you"), can be seen as money laundering attempts.

Contact support if you can't use a different payment method. They may lift the restriction, but if they refuse to lift the restriction, their say is final.

If they refuse to lift the restriction, you have to use an external payment method (i.e. credit card) to gift to a friend, but can still use your wallet balance for your own purposes.
thx
#2
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Date Posted: 18 Sep @ 11:34am
Posts: 2
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