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If you bought it with a credit card or PayPal, contact your credit card company or PayPal to issue a chargeback.
I only blame myself, because using those sites are at your own risk.
https://gtm.steamproxy.vip/discussions/forum/1/592912124322420487/
They also forgot to post that video in the other thread
looks like a couple of them got their scripts mixed together
https://gtm.steamproxy.vip/discussions/forum/1/592912124322420487/
Considering they posted this twice from different accounts, they make no effort to hide their account or email information in the email, bought a key that was named from scam skin site, it's not much of stretch to think they are just ignorant about account security overall.
They even refer to being scammed once before on their main a while back:
https://gtm.steamproxy.vip/app/730/discussions/0/1760230437365693665/#c1651045226226178094
Not sure if it's smart to show everyone your full name and email adress.
Sadly they will only find out when a customer is being scammed or in another way harmed.
I bought a few keys so far there and never had an issue.
Problem might be, that the third-party seller needs to be involved there to solve the issue and depending on when that third-party is available, it takes some time to be resolved.
Just be patient, Kinguin doesn't magically have a replacement for you, as they probably have to work it out first with the third-party.
The problem is replay delay
aswell it been 4 days what if seller key provider dies ? or he simply doesnt want to answer ?
it will be ok to keep waiting for ever ?
they are responsable about there sellers , if no respond for 48 hour refund
else dont open reseller and ruin people money and life