https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=1126288560

And when you have access again:


1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your mobile app https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://gtm.steamproxy.vip/dev/apikey

But I don't have Steam Guard Mobile Authenticator. But the hacker put on in.

Originally posted by Deadlyass6:

But I don't have Steam Guard Mobile Authenticator. But the hacker put on in.

Recover the account then. You can always recover as long as you have proof of ownership.

Originally posted by ReBoot:

Originally posted by Deadlyass6:

But I don't have Steam Guard Mobile Authenticator. But the hacker put on in.

Recover the account then. You can always recover as long as you have proof of ownership.

Can please tell me how?

Originally posted by Deadlyass6:

Originally posted by ReBoot:

Recover the account then. You can always recover as long as you have proof of ownership.

Can please tell me how?

The same way I did that when my GF forgot her password and all 2FA stuff: by looking at the screen with my eyes, using my brain to understand what needs to be done and then do that thing.

I can't literally tell you each and every thing to click because I don't even have the account recovery wizard memorized! The link Zirkustier posted contains leads to a guide handholding you through everything. If you can't (or don't want to) do that see-with-eyes-think-with-brain part yourself, use that guide.

I mean, we could try me handholding you which would require you to post a screenshot of the step you're stuck at in this thread.

Originally posted by ReBoot:

Originally posted by Deadlyass6:

Can please tell me how?

The same way I did that when my GF forgot her password and all 2FA stuff: by looking at the screen with my eyes, using my brain to understand what needs to be done and then do that thing.

I can't literally tell you each and every thing to click because I don't even have the account recovery wizard memorized! The link Zirkustier posted contains leads to a guide handholding you through everything. If you can't (or don't want to) do that see-with-eyes-think-with-brain part yourself, use that guide.

I mean, we could try me handholding you which would require you to post a screenshot of the step you're stuck at in this thread.

Don't have to be a ♥♥♥♥, just asking for help.

Originally posted by Deadlyass6:

Originally posted by ReBoot:

The same way I did that when my GF forgot her password and all 2FA stuff: by looking at the screen with my eyes, using my brain to understand what needs to be done and then do that thing.

I can't literally tell you each and every thing to click because I don't even have the account recovery wizard memorized! The link Zirkustier posted contains leads to a guide handholding you through everything. If you can't (or don't want to) do that see-with-eyes-think-with-brain part yourself, use that guide.

I mean, we could try me handholding you which would require you to post a screenshot of the step you're stuck at in this thread.

Don't have to be a ♥♥♥♥, just asking for help.

Asking for help right after having received exactly this help is a form of being a ♥♥♥♥ as well. Anyway, I take it, you don't want that screenshot-guiding I offered.

Originally posted by ReBoot:

Originally posted by Deadlyass6:

Don't have to be a ♥♥♥♥, just asking for help.

Asking for help right after having received exactly this help is a form of being a ♥♥♥♥ as well. Anyway, I take it, you don't want that screenshot-guiding I offered.

Sorry If I sound like a ♥♥♥♥, but I don't want to lose my account.

Originally posted by Deadlyass6:

Originally posted by ReBoot:

Asking for help right after having received exactly this help is a form of being a ♥♥♥♥ as well. Anyway, I take it, you don't want that screenshot-guiding I offered.

Sorry If I sound like a ♥♥♥♥, but I don't want to lose my account.

Pro tip: the more critical a situation is, the more important is a level-headed aproach. So go outside. Drink some tea. Do whatever it takes to get your mind off that carousel (I presume it is on) and into a logical & structured modus operandi.

After you've done that, consider the following options:
1. Use the eyes'n'brain method to recover your account with the support page (which can be done, me & my GF are living proof)
2. Follow that handholdy guide you already got
3. You may want to accept my offer to handholdy you via screenshots

If you really want your account back take the steps you got offered. Don't panic, don't place blind shots. Then, AFTER recovering your account, take the time to emotionally process the experience.

Originally posted by ReBoot:

Originally posted by Deadlyass6:

Sorry If I sound like a ♥♥♥♥, but I don't want to lose my account.

Pro tip: the more critical a situation is, the lore important is a level-headed aproach. So go outside. Drink some tea. Do whatever it takes to get your mind off that carousel (I presume it is on) and into a logical & structured modus operandi.

After you've done that, consider the following options:
1. Use the eyes'n'brain method to recover your account with the support page (which can be done, me & my GF are living proof)
2. Follow that handholdy guide you already got
3. You may want to accept my offer to handholdy you via screenshots

If you really want your account back take the steps you got offered. Don't panic, don't place blind shots.

OK

Steam Account Recovery

It is possible to recover a stolen Steam account. You don't need access to the email, phone or password currently tied to the stolen account for this to work.

The recovery process allows you to contact Steam Support to provide proof of ownership.

Follow this guide to recover your account:

https://gtm.steamproxy.vip/sharedfiles/filedetails/?id=3456188107

Support articles about account recovery:

Recovering a Stolen or Hijacked Steam Account

Providing Proof of Ownership

Link from the guide to start the recovery process:

https://help.steampowered.com/en/wizard/HelpWithLoginInfo?accountsearch=1&issueid=408&reset=1

Accounts are phished not hacked.

You gave away all your account details.

The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to the account.

How? by either logging into a known scam site or sites, tailored malware on your PC, the vote for my team scam, you have a pending ban scam on Discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't, therefore any action taken on your account is seen as you doing said actions.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.