Cannot get Steam app on iPhone to access camera (for QR verification)

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summit_fever 18 Aug @ 5:41am

To use the steam authenticator requires my iPhone 16 to read the QR code, but the steam app has no access to the camera.

Going into settings the camera option is not listed (it is on old YouTube videos so something has changed)

Has anyone managed a work-around?

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Showing 1-7 of 7 comments

GelbieHD 18 Aug @ 6:02am

https://discussions.apple.com/thread/256116557?sortBy=rank

Check this out

summit_fever 18 Aug @ 6:31am

Originally posted by GelbieHD:
https://discussions.apple.com/thread/256116557?sortBy=rank

Check this out

Thank you but it says to go onto the profile settings and change avatar, but I cannot seem to be able to find that either.

GelbieHD 18 Aug @ 10:47am

No problem, press on your icon (the question mark) in top right. Check in multiple tabs if you can’t find it.

Press „View profile“ and then „Edit profile“
After this, you need to press „avatar“, and then upload avatar.

After you’ve done that, press „Take photo“ and allow it.

Restart the app, and check if it worked.

If it didn’t work, check your app settings, in the settings app, if you’ve allowed steam camera access.

petestrash 23 Aug @ 7:19pm

Originally posted by GelbieHD:
No problem, press on your icon (the question mark) in top right. Check in multiple tabs if you can’t find it.

Press „View profile“ and then „Edit profile“
After this, you need to press „avatar“, and then upload avatar.

After you’ve done that, press „Take photo“ and allow it.

Restart the app, and check if it worked.

If it didn’t work, check your app settings, in the settings app, if you’ve allowed steam camera access.

Thanks. This worked for me.

dibs 26 Sep @ 2:47am

This is a ridiculous bug for a major publisher.

depende3K 27 Sep @ 5:06am

Originally posted by GelbieHD:
No problem, press on your icon (the question mark) in top right. Check in multiple tabs if you can’t find it.

Press „View profile“ and then „Edit profile“
After this, you need to press „avatar“, and then upload avatar.

After you’ve done that, press „Take photo“ and allow it.

Restart the app, and check if it worked.

If it didn’t work, check your app settings, in the settings app, if you’ve allowed steam camera access.

The solutions is nuts, but worked just fine. Thanks!

Last edited by depende3K; 27 Sep @ 5:08am