If your playtime on your profile shows 2 hours, then you should be ok, and be approved for the refund. Just submit a request and see what they say.

okay ty

Sure, you are welcome. Playtime is counted in tenths of hours, so even with 2.1 hours you still "might" be given a refund. If you are close but over just a bit, they still might grant the request, but if your time is exactly 2.0 hours, then there should not be an issue. Good luck.

2.4 says steam

Originally posted by Xellian:

2.4 says steam

Well, there is still a small chance, but that actually goes over what the policy allows for. Anything over 2 hours of playtime or 14 days of title ownership and it goes on a case-by-case basis. You can ask, but they might say no.

http://store.steampowered.com/steam_refunds/

Already sent a request hope for the best :D and thx for taking time for me

Nice i got the refund :D

Originally posted by Xellian:

Nice i got the refund :D

That's awesome. I am a bit surprised, but they do allow for some leeway if you are over the playtime just a bit, in some cases. Be careful next time, if you decide to refund another game in the future, and don't allow your playtime to go over 2 hours. Thanks for the reply that you got the refund.

I always make sure in the comments that I spend about an hour adjusting settings to get best performance and have gotten a refund with 3 hours b4

Originally posted by EASY YouStupidWalrus:

I always make sure in the comments that I spend about an hour adjusting settings to get best performance and have gotten a refund with 3 hours b4

Did you also spend 4 years adjusting your keyboard settings before typing this reply? ;)

Anyway, it's two hours. What you're doing in those two hours is irrelevant. You got lucky. You, or anyone who tries this excuse, may not get lucky next time.

If I got 2.2 I will get a refund?

Originally posted by Romania404:

If I got 2.2 I will get a refund?

Not via the automatic system. You need to put in a manual ticket and then hope you get one. Since you're over the 2 hours, there is no guarantee.

Originally posted by Romania404:

If I got 2.2 I will get a refund?

This thread is pretty old, but here is the policy which states :

https://store.steampowered.com/steam_refunds/

There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

"Take a look" does not translate into "we will then grant your refund request." If you are over the 2 hours, it means you can ask and they will take a look but may deny the request.

The system is reasonably lenient. I once got a refund at 2.7 hrs on record.

Originally posted by Ettanin:

The system is reasonably lenient. I once got a refund at 2.7 hrs on record.

Yes, this is true. From what I have seen in the forums over the years, concerning refunds, they are more strict with the 14 days part, than the 2 hours playtime part.