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rangerdragen 16 Sep @ 11:20am
Mature Content Preferences - Settings Not Saving.
Right, I need some help... the Mature Content Preferences settings won't save. For the first time in weeks, I tried to access the Mature Game but got blocked. I got a message saying: Under the UK Online Safety Act, Valve is required to verify that you are 18 or older before accessing mature sexual content. If you wish to do so, please add a valid UK credit card to your account and afterwards update the Mature Content Preferences.

As I'm already using my bank card, I attempted to edit my Mature Content Preferences, but they appear to be already sorted. I tried unchecking and rechecking the boxes to see if that would do the trick, but unfortunately, the Mature Content Preferences settings aren't being saved. I'm still blocked from viewing Mature Content.

So, I'd like to ask for advice on what to do next? I'd like to purchase more Mature Content in the future, but I'm unable to do so until this issue is resolved.
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Showing 1-13 of 13 comments
eram 16 Sep @ 11:31am 
Debit cards won't work, It has to be a credit card
#1
rangerdragen 16 Sep @ 11:34am 
Originally posted by eram:
Debit cards won't work, It has to be a credit card

Is there no other way? I don't have a credit card and I don't need or want one.
#2
cSg|mc-Hotsauce 16 Sep @ 11:38am 
Originally posted by rangerdragen:
Originally posted by eram:
Debit cards won't work, It has to be a credit card

Is there no other way? I don't have a credit card and I don't need or want one.

For UK users, this opt-in process requires age verification. Your UK Steam user account is considered age verified for as long as a valid credit card is stored on the account.

https://help.steampowered.com/en/faqs/view/292B-3DA3-CFC8-97F6

:nkCool:
#3
rangerdragen 16 Sep @ 11:46am 
For UK users, this opt-in process requires age verification. Your UK Steam user account is considered age verified for as long as a valid credit card is stored on the account.

Sigh, looks like I'll never be able to buy such games again, as I don't need nor want a credit card. I hope that they find another way around this, as some people are like me, that don't need nor want a credit card. Damn UK...
#4
cSg|mc-Hotsauce 16 Sep @ 11:47am 
Originally posted by rangerdragen:
For UK users, this opt-in process requires age verification. Your UK Steam user account is considered age verified for as long as a valid credit card is stored on the account.

Sigh, looks like I'll never be able to buy such games again, as I don't need nor want a credit card. I hope that they find another way around this, as some people are like me, that don't need nor want a credit card. Damn UK...

See if this still works...

Use the store search, add game to the wishlist from the search page, go to wishlist, add to cart and try to purchase the game/DLC.

Valve may eventually close that workaround.

:nkCool:
Last edited by cSg|mc-Hotsauce; 16 Sep @ 11:47am
#5
rangerdragen 16 Sep @ 11:50am 

See if this still works...

Use the store search, add game to the wishlist from the search page, go to wishlist, add to cart and try to purchase the game/DLC.

Valve may eventually close that workaround.

:nkCool:

Sadly, this doesn't work, just tried...
#6
Smuggy 16 Sep @ 1:06pm 
Originally posted by rangerdragen:

See if this still works...

Use the store search, add game to the wishlist from the search page, go to wishlist, add to cart and try to purchase the game/DLC.

Valve may eventually close that workaround.

:nkCool:

Sadly, this doesn't work, just tried...

Sucks too be you...
#7
kjhgfdsa 17 Sep @ 4:56am 
Same issue for the past week. I've deleted my debit and re-entered it after getting the uk safety act prompt but that does not work. Tried deleting browser cache and that makes no difference either. Maybe you really do need a credit card, what a ridiculous change haha
#8
D. Flame 17 Sep @ 5:12am 
Do bank cards in the UK not have credit card logos on them?
#9
jason 17 Sep @ 5:46am 
They will have the words debit or credit. Logos are the same for both types of visa and MasterCard.

If it is associated with a bank account it will be a debit card.
#10
D. Flame 17 Sep @ 6:52am 
Originally posted by jason:
They will have the words debit or credit. Logos are the same for both types of visa and MasterCard.

If it is associated with a bank account it will be a debit card.
A debit card does not have a visa or MC logo. A bank card does.
#11
jason 17 Sep @ 7:16am 
Virtually all UK bank cards are debit cards.
#12
Masterblader158/YourLord 17 Sep @ 7:59am 
Only saw they do this when checking VN style curator page and thought it was only cause I hadn't updated card details after move but no they expect me to have reckless type of card.

Don't really buy the kind of games currently hit by it but probably will get expanded, hope its fixed (mainly in the cringe law going away or where I am joins Eire which gets me away from even more cringe alongside) before that happens.
#13
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Date Posted: 16 Sep @ 11:20am
Posts: 13
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