Steam Gift Restrictions: Why Honest Users Get Blocked While Resellers Thrive
I want to share my experience and what I think is a major flaw in Steam's gift system.

I have one account, with a long history and multiple personal purchases (first purchase with a bank card, others via Steam Wallet funded by legitimate gift cards). I tried to send a single gift to a friend — a birthday gift, nothing else. Immediately, my account hit the “gift restriction”.

Meanwhile, resellers and gray-market sellers:

-Add friends and send hundreds of gifts across regions, often instantly.

-Use long-established accounts, verified wallets, and predictable activity patterns.

-Face no restrictions at all, even though their behavior is exactly what Steam claims it wants to prevent: mass gifting, potential arbitrage, and profit-driven activity.

Here’s the catch: Steam’s system doesn’t detect motivation — it only looks at patterns. So:

-Honest users - blocked.

-Gray-market resellers - allowed.

This feels like a system that punishes the innocent while letting the “professionals” operate freely. From a business standpoint, maybe Valve benefits: resellers keep buying keys and generating commissions, Steam keeps online activity and microtransactions alive. But user trust suffers massively, and it looks like outright favoritism.

I’m sure many of us have experienced this: trying to gift one game to a friend triggers a restriction, yet gray markets continue unhindered. Why block ordinary gifts instead of clearly defining limits or adding transparency?

I want to hear your experiences:

Have you ever been hit by this restriction unfairly? Does anyone know if Valve ever manually reviews such cases, or is it all automated?

It’s frustrating that a platform we respect ends up being so selective in its “protection.” Honest gifting should not be a punishable action.

PS: What really exposes the system is this question: “Why block ordinary gifts instead of clearly defining limits or adding transparency?” If Valve truly didn’t want gifts to be resold, they could set clear, visible restrictions. Instead, they keep the rules hidden, leaving users in the dark. Ordinary players get blocked while those with certain infrastructure or “connections” can operate freely, and Valve preserves the limits and reasons in secret. It’s a system that punishes normal users but lets others continue unhindered.
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If you gift too many times with wallet funds then your account is flagged for commercial activities. If you want to gift to friends, use another payment method. Wallet funds should be used for yourself.
Look's like it is that way.
It seems this system mostly targets regular accounts — regular users get blocked for gifting a few times with wallet funds. Meanwhile, bigger resellers seem to go completely unhindered, probably because they’re profitable for Valve. You can still buy games from third-party stores easily, and these sellers can gift hundreds of copies without hitting any restrictions. The whole setup feels opaque and unfair to normal users.
Originally posted by Chika Ogiue:
If you gift too many times with wallet funds then your account is flagged for commercial activities. If you want to gift to friends, use another payment method. Wallet funds should be used for yourself.
Yes, that may be the rule, but if it exists, it should be transparent and applied equally to everyone.
The worst part is that when you get this “ban,” the system doesn’t notify you at all. You’re not told that you can’t send more gifts — it just shows an “unknown error,” and the restriction is applied silently.
Hello my frengs
Think about it: if Valve set clear limits, like "no more than 5 gifts per month," the large reselling operations would be forced to adapt, leading to a direct loss of their volume and profit.

But with secret, vague rules? Valve holds all the power. They can quietly restrict a regular user like you or me without any explanation, while letting the big, profitable operations continue. It's a way to maintain the appearance of fighting fraud without actually stopping the major players
this sneaky system is unfair ♥♥♥♥. i am so frustrated.
YES!
Look at how many giftsellers there are on third-party intermediary stores!
I used to buy GTA 5 in one of this markests myself.
The kicker is that they abuse the ♥♥♥♥ out of the regional restrictions system and send gift copies of games that you can't even buy in Russia.
I'm against the sanctions in general, and I'm glad that for me it was a chance to play GTA Online in Russia.
BUT!
If Steam is against abuse... these sellers are selling by the thousands and keep on operating.
What kind of fight is this? It's selective, only against small accounts gifting from their wallet...

That's the kicker. That's the absurdity.

And Steam doesn't ban these sellers on Plati Market who bypass regional restrictions.
I get the motive.
Rockstar said, "Okay, banned in Russia."
But not Steam.
Steam said, "Okay, we won't sell it."
But Steam WANTS to make money. So it's ♥♥♥♥♥♥♥ PROFITABLE for Valve to look the other way, because the game gets bought (even if it's sent as a gift to Russia).
But I'm not complaining. It's just business. And I got my GTA V in the end, lol. If someone is really determined to abuse Steam's systems, they will always find a way. They just don't want the money on your wallet to be used for gifts and leave their ecosystem
The fact that you and your 2 friends all decided to reply here and each account looks sus like there was back end dealing to get these games, I don't think the system was wrong.

:nkCool:
Originally posted by safronovayablingovoryu:
Yes, that may be the rule, but if it exists, it should be transparent and applied equally to everyone.
The worst part is that when you get this “ban,” the system doesn’t notify you at all. You’re not told that you can’t send more gifts — it just shows an “unknown error,” and the restriction is applied silently.

It is applied equally. The exact calculation for triggering it is intentionally withheld to prevent abuse.
Originally posted by cSg|mc-Hotsauce:
The fact that you and your 2 friends all decided to reply here and each account looks sus like there was back end dealing to get these games, I don't think the system was wrong.

:nkCool:
yeah and zero lvl bots answers don't xD
Originally posted by pupockininnokentij:
Originally posted by cSg|mc-Hotsauce:
The fact that you and your 2 friends all decided to reply here and each account looks sus like there was back end dealing to get these games, I don't think the system was wrong.

:nkCool:
yeah and zero lvl bots answers don't xD

Friends only and private profiles don't show levels and has no bearing on the forums.

:nkCool:
the fact that you reply instantly in a topic that isn't particularly popular and are pointing out 'suspicious activity'...looks like a bot to me. Sorry if I'm wrong

…and if you're actually from support, then maybe you could finally remove the restriction? You mentioned 'suspicious activity'. What exactly seems suspicious to you? Could you be specific?
Originally posted by pupockininnokentij:
the fact that you reply instantly in a topic that isn't particularly popular and are pointing out 'suspicious activity'...looks like a bot to me. Sorry if I'm wrong

…and if you're actually from support, then maybe you could finally remove the restriction? You mentioned 'suspicious activity'. What exactly seems suspicious to you? Could you be specific?

20 minutes wasn't instant. Neither was 1 hour on the previous reply.

As for this reply, I was checking my notifications when I saw the latest reply.

:nkCool:
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