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I raised it with support and they promised to pass it on, Maybe if more people raise it they might actually fix it.
If there are no steam staff or moderators explain all the ban's?
Ai run this place?
its like a call centre for moderation.
Outsourced or not they do poor damage control for valve.
A Hired Company handles basic Moderation of the steam forums, Steam Support has no access to the steam forums, the only valve-steam employees are the Forums Manager and there assistant. Other steam departments monitor their respective help forums for reading user posted issues. Client, OS, Steam I&S, Marketplace, Steamdeck, Mobile, Universe, Steam Chat, Steam Remote, theses are steam employees watched forums.
Also steam support does not pass on to other departments. They ONLY handle user account issues including purchases and refunds.
Just because they are greedy & outsource to probably india. does not shift the blame.
Off topic so lets move on.
3rd party does hand to support who action posts on the forum
wrong, but you move on lad