Any legal course of action? - UK - No credit card
Main purpose of this thread is adding to the spam to say this is absolute BS.
At 36 years old i have never had need or want of a credit card along with most of the country I have debit cards.

Out of curiosity more than necessity, does anyone know if there would be any legal course of action to get all purchases refunded and account closed due to no longer being able to use the platform as intended?
< >
Showing 1-15 of 88 comments
Animus 8 Sep @ 1:30pm 
Originally posted by ´fσяcєỳ <3':
Main purpose of this thread is adding to the spam to say this is absolute BS.
At 36 years old i have never had need or want of a credit card along with most of the country I have debit cards.

Out of curiosity more than necessity, does anyone know if there would be any legal course of action to get all purchases refunded and account closed due to no longer being able to use the platform as intended?
Unlikely as the service you paid for, has been supplied.

The games you bought are still accessible to you. It'd be like trying to refund old furniture because your local store shut down, no longer allowing you to buy furniture from them anymore.
Originally posted by ´fσяcєỳ <3':
Main purpose of this thread is adding to the spam to say this is absolute BS.
At 36 years old i have never had need or want of a credit card along with most of the country I have debit cards.

Out of curiosity more than necessity, does anyone know if there would be any legal course of action to get all purchases refunded and account closed due to no longer being able to use the platform as intended?

All games you bought, you can still play.

Steam did not breach their contract.
Last edited by TheStoryteller01; 8 Sep @ 1:33pm
Originally posted by ´fσяcєỳ <3':

Out of curiosity more than necessity, does anyone know if there would be any legal course of action to get all purchases refunded and account closed due to no longer being able to use the platform as intended?

Games 1,187

No. Not at all.
How is lack of a card keeping you from playing those games? It isn't.
And just get a credit card..
You can delete the account yourself.

https://help.steampowered.com/en/faqs/view/21A6-7C93-6CFE-100B

Will that grant you a refund?

Will I receive any refunds?
Deleting your account will not automatically refund any purchases made on the account. Before you delete your account, you can apply for refunds on qualifying purchases using the Help Site. Read more about the Steam Refund Policy here.

No. Unless they're within this policy:

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

https://store.steampowered.com/steam_refunds/
Thanks for the thoughts.
I assumed as much, (and I am fully aware I can still play games I already own the license to) but with them taking away access to purchasing games / pages that were available before without a credit card, I thought there may be some recourse due to changes to the platform and the service not being in the same condition as when I made them.

I should have assumed posting here was inevitably going to attract smooth brains saying "get a credit card" why? just to verify age? I have a plethora of identity documents, passports, licenses, hell I can send my birth certificate.

Why should we be forced to sign up to a money lending service when we have zero want or need for it?

but, thank you for raising the comment count. Any attention raised to steam staff that may be browsing the forums is good. - No such thing as bad publicity they say.
Last edited by ´fσяcєỳ <3'; 8 Sep @ 2:03pm
Yes. You can get a credit card.
Originally posted by ´fσяcєỳ <3':
Main purpose of this thread is adding to the spam to say this is absolute BS.
At 36 years old i have never had need or want of a credit card along with most of the country I have debit cards.

Out of curiosity more than necessity, does anyone know if there would be any legal course of action to get all purchases refunded and account closed due to no longer being able to use the platform as intended?

Well, you're still able to access your purchased content. Being unable to verify your age and being restricted from un-purchased adult content as required by your country's laws doesn't entitle you to anything.

You're really leaning into, "I'm ignorant and mad, there that must mean the law is on my side." It's not.

The only reasons why Valve is doing any age verification with credit cards is because it's valid proof according to your government, and Valve already handles credit cards. If not for that, if the law changes and credit cards aren't valid age verification anymore, than I'd expect Valve to just restrict all UK users from adult content. Germans know all about that.

Valve complying with your country's laws in a way that you disapprove of doesn't open any opportunities for you to sue, or get a refund for everything you've purchased. Although you can close your account any time you want, you're not owed anything for wanting to do it.
Originally posted by ´fσяcєỳ <3':
Thanks for the thoughts.
I assumed as much, (and I am fully aware I can still play games I already own the license to) but with them taking away access to purchasing games / pages that were available before without a credit card, I thought there may be some recourse due to changes to the platform and the service not being in the same condition as when I made them.

You should read the terms you agreed to. You should try to find the bit where "if things change and aren't the same as when you signed up you're owed a refund on every dollar you've spent." I don't think you'll find it, or anything close to that. Quite the opposite, in that it's Valve's system and they're free to update it and make changes.

Originally posted by ´fσяcєỳ <3':
I should have assumed posting here was inevitably going to attract smooth brains saying "get a credit card" why? just to verify age? I have a plethora of identity documents, passports, licenses, hell I can send my birth certificate.

Why should we be forced to sign up to a money lending service when we have zero want or need for it?

You're not being forced. You have a choice. You don't like the choice, but you have one.
Originally posted by ´fσяcєỳ <3':
Thanks for the thoughts.
I assumed as much, (and I am fully aware I can still play games I already own the license to) but with them taking away access to purchasing games / pages that were available before without a credit card, I thought there may be some recourse due to changes to the platform and the service not being in the same condition as when I made them.

I should have assumed posting here was inevitably going to attract smooth brains saying "get a credit card" why? just to verify age? I have a plethora of identity documents, passports, licenses, hell I can send my birth certificate.

Why should we be forced to sign up to a money lending service when we have zero want or need for it?

but, thank you for raising the comment count. Any attention raised to steam staff that may be browsing the forums is good. - No such thing as bad publicity they say.
So, insults because you don't like correct answers? Got it. Not liking a policy change does not grant you a bypass from another policy. The refund policy.

A policy change that was caused by UK law, not Valve. So, take it up with your lawmakers.

Valve doesn't read anything here, either. There are only Steam users here. Again, they are complying with your countrys' laws.

Go be mad at the correct entity, because Valve isn't the correct one.... at all.
Last edited by C²C^Guyver |NZB|; 8 Sep @ 2:25pm
Originally posted by C²C^Guyver |NZB|:
So, insults because you don't like correct answers? Got it. Not liking a policy change does not grant you a bypass from another policy. The refund policy.

A policy change that was caused by UK law, not Valve. So, take it up with your lawmakers.

Valve doesn't read anything here, either. There are only Steam users here. Again, they are complying with your countrys' laws.

Go be mad at the correct entity, because Valve isn't the correct one.... at all.

Polite ribbing i'd say, not an insult.

Being told, Just do the thing when you have an issue with the thing is an inane comment to make.

Valve could and should open up extra ways to verify, passport, face scan, christ even just looking at how long your account has been open.
Someone in one of the other threads mentioned that Valve are going to add other methods of verification, just the credit card one currently used was the easiest to implement on short notice.
There is potentially leverage by bringing the 2010 Equality Act into the picture, as this disproportionately affects disabled people, who are more likely to be in a level of poverty where they are unable to afford a credit card.
Last edited by Kidar Wolf; 8 Sep @ 3:42pm
< >
Showing 1-15 of 88 comments
Per page: 1530 50