Scam attempt.
I just had a very surreal moment with a random user messaging about reporting me for some failed trade. This led to a chat with 'Steam Support'. Thankfully I realised what was going on but oh boy they were quite convincing.

I just wanna find out which forum I can post about this on, or how best to approach the true Steam Support?
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Showing 1-7 of 7 comments
Report their profile and block them.
Thanks will do. I'm still a little stunned tbh. They caught me mid-beer and nearly got me.

I have both their names and shall be having fun with them tomorrow. :wrycat:
pckirk 13 hours ago 
Report on there profile page under the "More" tab.

Block them

Move on.

There are no valve / steam employees or staff, server techs, steam support, or moderators in this steam related sub-forum. No one in this USER - USER only sub-forum can help you.
Thanks again. I have done so.

Only one of them I friended and reported on. The initial one messaged without adding and I lost them when I restarted Steam with a password change uh. But I have screenies and determination on my side heh.

edit: Suddenly their profile has gone from Faux Support to silent... https://gtm.steamproxy.vip/profiles/76561199829676105
Last edited by Machu; 12 hours ago
Correct me if I’m wrong, but I’m fairly sure Steam Support will never contact you directly unless you manually open a ticket with them.

But 100% block and report people like this.
The author of this thread has indicated that this post answers the original topic.
miamew3 12 hours ago 
Very old scam, steam even has a f&q page about it:

Scam: I Have Been Reported and Will Be Banned
https://help.steampowered.com/en/faqs/view/3195-9FFB-BA06-F25B
Yeah I have no contact with Steam Support so wouldn't know what to expect. I just a had concerned user with a screenie of a report upon my account, with an avatar linked to a friend code he supplied. I rolled with it until the mention of Discord then I knew.

Thanks for the info and responses. I have learned a lesson and hope others will see this and be wary. :ghostcat2:
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