Someone hijacked my account and stole $1,200 in rust skins
Steam tells me they are not going to do anything about it. I find this absolutely crazy that this is something they will just let happen and allow to go unpunished. And not do anything for the person who’s used their platform and spent thousands of dollars.
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Showing 1-15 of 25 comments
Steam won't return your items to you, because the security of your account is your responsibility.

They used to do item returns for users, but it was abused, so they stopped doing it. If you want to blame anyone for this, blame the people who abused Steam's good will.
Originally posted by datCookie:
Steam won't return your items to you, because the security of your account is your responsibility.

They used to do item returns for users, but it was abused, so they stopped doing it. If you want to blame anyone for this, blame the people who abused Steam's good will.

It’s just crazy to me someone can add a phone into my Authenticator have no location nor ever have been in my authentication app then proceed to trade my entire inventory of skins keep in mind this was 440 plus skins for nothing at all not even really a “trade” completely unflagged and it also be a non reversible trade just seems a little crazy there’s nothing automated to say this looks a bit suspicious maybe we should put some kind of hold on this.
Originally posted by AK_operator_47:

It’s just crazy to me someone can add a phone into my Authenticator have no location nor ever have been in my authentication app then proceed to trade my entire inventory of skins keep in mind this was 440 plus skins for nothing at all not even really a “trade” completely unflagged and it also be a non reversible trade just seems a little crazy there’s nothing automated to say this looks a bit suspicious maybe we should put some kind of hold on this.

This is because you gave away all your login information. You literally let them into your account. Once they're in, they can do everything they want to do.
I understand but it’s just crazy there’s no kind of red flags or some kind of automated hold for something worth that much money, just almost seems like a system that allows this to be abused like it’s almost okay for people to run this kind of scam and or to steal from people on this platform….
Originally posted by AK_operator_47:
I understand but it’s just crazy there’s no kind of red flags or some kind of automated hold for something worth that much money, just almost seems like a system that allows this to be abused like it’s almost okay for people to run this kind of scam and or to steal from people on this platform….

It's not okay for people to be running scams, but Steam can only do so much. And once you've fallen for it, they can do almost nothing about it.
I get you think Steam should warn you but that's basically asking them to nanny every decision you make on your account. For literally everyone who isn't giving away their login information, that's a massive pain in the ass.
They have the power to do everything about it they are choosing not to, they could literally ban the accounts and revers the trades and or replace, but they choose not to, do to it being abused in the past you said that yourself
Originally posted by Chaosolous:
I get you think Steam should warn you but that's basically asking them to nanny every decision you make on your account. For literally everyone who isn't giving away their login information, that's a massive pain in the ass.

At least have something in place like I understand there’s a lot of degenerates that trade and gamble there skins and may find issue with this but there should be some kind of threshold like after $500 to a $1,000 worth of stuff is being traded for $0 should definitely be monitored and or flagged like there’s no logical reason any normal person would ever trade like this.
Aluvard 2 Sep @ 1:02am 
Hijacked. Malware or phishing.

Follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://gtm.steamproxy.vip/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24
Secure the account

Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://gtm.steamproxy.vip/dev/apikey

Stop using third party skin trading/gambling scam sites or clicking suspicious links
Originally posted by Callahan420:
Secure the account

Scan for malware https://www.malwarebytes.com/
Deauthorize all other devices https://store.steampowered.com/twofactor/manage
Change passwords from a clean computer
Generate new backup codes https://store.steampowered.com/twofactor/manage
Revoke the API key https://gtm.steamproxy.vip/dev/apikey

Stop using third party skin trading/gambling scam sites or clicking suspicious links

Proceeds to send me multiple links in a chat forum, I’m not clicking a link from discord or steam ever again idc what it is lmao
Originally posted by Aluvard:
Hijacked. Malware or phishing.

Follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://gtm.steamproxy.vip/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24

You think I’m chatting in this forum and haven’t secured my account yet ?
Originally posted by AK_operator_47:
Originally posted by Aluvard:
Hijacked. Malware or phishing.

Follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
6. Revoke the API key https://gtm.steamproxy.vip/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24

You think I’m chatting in this forum and haven’t secured my account yet ?

Yes.

Also, report the theft to your local federal police equivalent. You won't get them back, but its more productive than posting here.
How does Steam (a program) know it is not you when all the account details are correct, it doesn't and why any action taken on the account is seen as you doing those actions.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.
Wolfpig 2 Sep @ 2:35am 
Originally posted by AK_operator_47:
Originally posted by Chaosolous:
I get you think Steam should warn you but that's basically asking them to nanny every decision you make on your account. For literally everyone who isn't giving away their login information, that's a massive pain in the ass.

At least have something in place like I understand there’s a lot of degenerates that trade and gamble there skins and may find issue with this but there should be some kind of threshold like after $500 to a $1,000 worth of stuff is being traded for $0 should definitely be monitored and or flagged like there’s no logical reason any normal person would ever trade like this.

There is no logical reason why any normal person would think that their digital Items would be worth anything at all too.

And no, just because some people put up prices on the steam market for something does not mean that the stuff has that value.
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