I have ZERO clue what you are talking about.
What game is defect?
What is the problem with it?
What exactly did Support say?

Lawsuits and courtesy Steam refunds for defective games exist, you know.

If you're playing a game someone else made and there's a problem with that game...

tell... them?

Originally posted by mayfluxitgay:

Lawsuits and courtesy Steam refunds for defective games exist, you know.

Lawsuits are a very expensive and ineffective way to get a bug in a video game fixed.

Originally posted by Ben Lubar:

Originally posted by mayfluxitgay:

Lawsuits and courtesy Steam refunds for defective games exist, you know.

Lawsuits are a very expensive and ineffective way to get a bug in a video game fixed.

Class action lawsuits aren't as expensive for the individual, and typically just result in a net gain at no direct cost to you. As for efficacy, it depends on the severity of broken features in video games. I'm sure false advertising or fraud could be pursued, but I don't know how exactly it would be done. Maybe we'd need to write to our senators and get some changes put in place.

Originally posted by IDidn'tK:

I've had so many things in my life including my heart, break.

That's life. Sh*t happens.

Originally posted by IDidn'tK:

I just don't know what i can do about it anymore.

Deal with it?

Originally posted by IDidn'tK:

I really don't see how it would break since i don't even own the game or Steams cloud.

So people don't assume you're still speaking about your heart when you say "it" you should've said :

I really don't see how a game would break, since I don't even own it.

You got it the other way round though. Computers don't break video games, it's the game that could be detrimental to hardware. If your system doesn't meet the requirements, it can't run the game properly.


Correct, you don't own the games, what you have is a license to play a game. Since all games are intellectual properties owned by studios or publishers.

edit: Or was it someone else who bought the license for whatever game you can't play through family sharing, in which case you have no rights

Originally posted by IDidn'tK:

But i am kind of disappointed since most of this breaking is internet businesses that can't figure out their problems with things they own.

If you could be so kind, can you elaborate just what the hell you're trying to say with this statement.

Originally posted by IDidn'tK:

I mean, i've had the stupidest excuses told to me.

Like it's their device.

I mean what in the world are they thinking?

Contrary to what you believe, developers can't make games that run perfectly on every single hardware, software and operating system or type of device known to man past, present or future.

Here are some cardinal principles to live by to avoid this devastating heartbreak you're going through:
1. Don't buy games your system can't handle.
2. Find solutions to problems that are interfering with running the game
3. Request a refund if is too much trouble and if you meet the requirements for Steam's refund policy.

Originally posted by IDidn'tK:

i have to do something about that? they sold me a defective product so, why aren't they sending me a more stable product since they claim it's broken?

Even early access games have to be playable to be released. The product itself is not defective. If a game doesn't work, the problem is on the consumer's end (their device).

Even if you would remove the game from your library and buy the game again, you will literally receive the exact same digital copy.

Again developers can't ensure video games are compatible with every single computer on earth for all of time.

Originally posted by IDidn'tK:

they just open tickets cause i said there was a problem i needed help with then they make the determination it was the product but forget about me getting what i paid for.

And i get upset they didn't replace it and even charged more for the replacement they open their personal phones and whine and complain i'm am not allowed to get upset and express my frustrations like i was in a fight.

Apparently you got so upset you've stopped making any sense. No idea what you're trying to say here, since unfortunately I haven't developed any telepathic abilities.

Originally posted by IDidn'tK:

They were fighting, they just talked and acted like they were saints and didn't have to think at all.

You would do well to adhere your own council and devote a moment of your time for contemplation.

Define Break? Because in the context of digital media that's a tricky question.
- If it just suddenly stops working then you uninstall and reinstall. And failing that you work with the dev/pub support to see if the issue can't be fixed.

- If it comes say after an update. Then it just means the game no longer supports your machine. The game will be waiting there when you get a machine that can run it.

Originally posted by mayfluxitgay:

Originally posted by Ben Lubar:

Lawsuits are a very expensive and ineffective way to get a bug in a video game fixed.

Class action lawsuits aren't as expensive for the individual, and typically just result in a net gain at no direct cost to you. As for efficacy, it depends on the severity of broken features in video games. I'm sure false advertising or fraud could be pursued, but I don't know how exactly it would be done. Maybe we'd need to write to our senators and get some changes put in place.

Telling a game developer about a bug in their video game in the designated bug reporting area is literally free.

Originally posted by Start_Running:

Define Break? Because in the context of digital media that's a tricky question.
- If it just suddenly stops working then you uninstall and reinstall. And failing that you work with the dev/pub support to see if the issue can't be fixed.

- If it comes say after an update. Then it just means the game no longer supports your machine. The game will be waiting there when you get a machine that can run it.

I'd be more inclined to assume that a bug in a video game introduced in an update is a regression rather than an intentional act of sabotage.

If they don't want a game running on a certain operating system, they can just check for that and display an error message.

In most cases, even if an OS isn't supported, developers might be inclined to fix a bug that prevents playing on that operating system if it's easy for them to fix.

There are only so many configurations a game development studio can test, and the players are always going to have some kind of external variable that the developers can't (or don't have time to) test for. They've gotta release the update at some point.

In general, if you see a problem, let someone who's in charge of fixing that problem know about it. They're not intentionally putting bugs in out of spite.

Originally posted by mayfluxitgay:

Class action lawsuits aren't as expensive for the individual, and typically just result in a net gain at no direct cost to you. As for efficacy, it depends on the severity of broken features in video games. I'm sure false advertising or fraud could be pursued, but I don't know how exactly it would be done. Maybe we'd need to write to our senators and get some changes put in place.

Class action lawsuits have a big flaw when it comes to games. You have to prove a game is broken for everyone, no one can play it, yet that is not true as information is available showing others are playing this supposedly broken game.

Does not run on my PC does not equal broken after all people have posted about a broken game before and their hardware does not meet the minimum spec, they have no dedicated gpu etc.

As for the OP's problem they have not clarified which game they are referring to and who they were speaking to.

Originally posted by IDidn'tK:

what happens if your games break and you don't own them?

The exact same thing that would happen if you had a physical disk. You contact the manufacturer. You never owned the game, you owned a license to play it, and the only thing that changes is the license used to be on a disc instead of tied to an account.

So if your disc broke you lost access to your license and couldn't get it back where as on steam it can never break or get lost.

Originally posted by Brian9824:

Originally posted by IDidn'tK:

what happens if your games break and you don't own them?

The exact same thing that would happen if you had a physical disk. You contact the manufacturer. You never owned the game, you owned a license to play it, and the only thing that changes is the license used to be on a disc instead of tied to an account.

So if your disc broke you lost access to your license and couldn't get it back where as on steam it can never break or get lost.

People seem to forget that physical materials degrade over time. Many dvd owners and collectors are now becoming familiar with the concept of disc-rot, and bit/byte rot.

I'm really surprised how many people have been using digital storefronts for years and now somehow are concerned about "ownership"? These same people never cared about it before some streamer made a vid about the Cali law that ONLY did a NAME CHANGE!!!!

Originally posted by mayfluxitgay:

Lawsuits and courtesy Steam refunds for defective games exist, you know.

You have to PROVE the game is broken for MAJORITY of the players.
If the game is only broken for you, then it's a YOU problem.

Also a lawsuit ......good luck with that.
We are still waiting to hear from. The last couple of people who made that same threat on how that went.

Originally posted by Ben Lubar:

If you're playing a game someone else made and there's a problem with that game...

tell... them?

Yes, thank you