contact steam support:

https://help.steampowered.com/en/accountdata


in the client, click on Help, then select steam support, then one of the reasons that is close to what your problem is.

https://help.steampowered.com/en/

That's the neat part, you don't. You contact a canned response center.

Example:

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=730

"It's not in my library"

Originally posted by pckirk:

contact steam support:

https://help.steampowered.com/en/accountdata


in the client, click on Help, then select steam support, then one of the reasons that is close to what your problem is.

i dont know what the issue is located under is the issue

i tried looking under stolen account and stolen inventory but none of these are actually bringing me to steam support via email

Originally posted by Lord Leviathan:

Originally posted by pckirk:

contact steam support:

https://help.steampowered.com/en/accountdata


in the client, click on Help, then select steam support, then one of the reasons that is close to what your problem is.

i dont know what the issue is located under is the issue

i tried looking under stolen account and stolen inventory but none of these are actually bringing me to steam support via email

Originally posted by C²C^Guyver |NZB|:

Example:

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=730

"It's not in my library"

There is no email support.

Originally posted by Lord Leviathan:

how do i get assistance to get this back

If the licence was removed then you restore it via the 'it's not in my library' wizard. If the transaction was reversed then you'll need to check that the person gifting has a refund pending.

Originally posted by C²C^Guyver |NZB|:

There is no email support.

Hmm, then what is offered?
Phone support?
Live text chat?

Video call support!?

Originally posted by NakiBest:

Originally posted by C²C^Guyver |NZB|:

There is no email support.

Hmm, then what is offered?
Phone support?
Live text chat?

Video call support!?

Just regular Steam Support.

Originally posted by Komarimaru:

Originally posted by NakiBest:

Hmm, then what is offered?
Phone support?
Live text chat?

Video call support!?

Just regular Steam Support.

Never used it, thus the questions. :)

If it is not email or live chat or video chat, what do they use?
Smoke signals?
Torch lights?

Carrier pigeons or falcons? :)
Or maybe green & red flags, navy style?

i have solved the issue ty for your help

Originally posted by NakiBest:

Originally posted by Komarimaru:

Just regular Steam Support.

Never used it, thus the questions. :)

If it is not email or live chat or video chat, what do they use?
Smoke signals?
Torch lights?

Carrier pigeons or falcons? :)
Or maybe green & red flags, navy style?

A website.

For someone who's been here for 20 years and constantly quotes the support website in response to new threads, you sure don't remember it existing, huh.

Originally posted by Lord Leviathan:

i have solved the issue ty for your help

Well good for you, and good on you. For letting us know.

Originally posted by Ben Lubar:

Originally posted by NakiBest:

Never used it, thus the questions. :)

If it is not email or live chat or video chat, what do they use?
Smoke signals?
Torch lights?

Carrier pigeons or falcons? :)
Or maybe green & red flags, navy style?

A website.

For someone who's been here for 20 years and constantly quotes the support website in response to new threads, you sure don't remember it existing, huh.

I am not doing that, you probably got me confused with someone else.
(Yes, this sounds like me, but I am mostly doing that elsewhere, not here.)

Also, I am using the forums actively for only an year, year and half approximately.
(and not 20 years)

(I am indeed a Steam user for over 20 years, but not Steam Communities user for that long.)