Oh the humanity!

DLC counts the primary game's play hours, not usage since the DLC was bought. Certain in-game items once redeemed/used also can't be refunded.

Originally posted by GDilbert:

i got a skin recently for For Honor and accidentally linked it to the wrong ubisoft account and now when i asked for a refund to repurchase it and link it to the right account. They took my total hours for the game and say my playtime exceeded the limit even tho since buying the skin i literally have not been able to ♥♥♥♥♥♥♥ launch For Honor and there's apparently no actual way to get in contact with someone to get this resolved i just keep getting sent to refund request screen and it don't matter what the ♥♥♥♥ i type in the comments they just automatically decline it.

Linking to other game services such as ubisoft is not something steam can do anything about as linking is done on their end and not steams.

You need to either use the ubisoft account you linked steam to or get ubisoft to unlink your steam account and relink it to the other steam account but this was something you did on your end and they do not have to issue a refund because of incorrect linking on your end if you have exceeded the time limit or it's a consumable as most skins are like that.

You can try doing a manual ticket to bypass a automated response but if they are closing the tickets with no response then your account is compromised as they will always respond even if it's just a automated response.

They're supporting ♥♥♥♥ ass now?